Csr Trainee

Location: California

We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve.

We’re looking for people who:

Act with urgency, accountability, and purpose

Deliver high quality work with consistency and pride

Collaborate effectively and elevate those around them Focus on outcomes that drive impact and growth

Job Description:

As a Field Service Technician at Pitney Bowes, you will play a key role in the Client's life cycle and experience. We are seeking mechanically inclined individuals who enjoy working in a client-facing environment. In this role, you will provide service to a variety of clients and support field service for all our shipping and mailing technology, from Inserters to Lockers.

A successful Field Service Technician is client-centric, has strong customer service, is comfortable managing significant windshield time, and has experience repairing or troubleshooting both hardware and software solutions.

Your primary service area will be within 3 hours Modesto CA ; some travel beyond this radius may be  this role, you will have a consistent Monday – Friday and 8:00 am - 5:00 pm schedule working in alignment with traditional office hours (some overtime may be required). The wage range for this position is $26 to $28 / hour , with the actual pay dependent on your skills and experience as they relate to the job requirements and the location where you will be performing the job.

This position is eligible to earn an incremental incentive on sale of service or parts you present to Pitney Bowes clients.

You are:

Someone who enjoys working on and repairing mechanical or electrical components

Excited by the idea of working for a career company with a 105-year history

Someone who enjoys being in a field-based role with significant windshield time Motivated by the opportunity to earn additional income by selling services or parts you present to Pitney Bowes clients

You will:

Install, service, and upgrade Pitney Bowes Shipping and Mailing equipment for our clients

Support both Hardware and Software solutions

Troubleshoot and repair equipment successfully with the goal of reducing Client callbacks

Train clients on Pitney Bowes equipment at the time of installation

Work in a 100% client facing capacity as a representative of Pitney Bowes Cover a multi-zip code territory requiring significant windshield time Utilize hand tools or small power tools to execute repairs, maintenance, and installations of Pitney Bowes Shipping and Mailing equipment

Maintain a safe and clean work environment

Your Background As a Field Service Technician, you have:

A valid driver's license, a clean driving record, and reliable transportation

The ability to lift 55 lbs + with or without accommodation

The ability to travel within a multi-zip code territory with up to 80% windshield time

The ability to bend, squat, stoop, or stand for extended periods of time Complete familiarity with a Windows environment and basic knowledge of PC and Networking (Preferred)

Experience with automated equipment (Preferred)

Location:

This is a field-based role requiring a central proximity to Modesto , CA . (No relocation assistance offered.)Sponsorship:

Must be legally authorized to work in the US. Employer will not sponsor position for employment visa status now or in the future (ex. H-1B)
Our Team:

Send Tech Solutions offers physical and digital mailing and shipping technology solutions, financing, services, supplies, and other applications for small and medium businesses, retail, enterprise, and government clients around the world to help simplify and save on the sending, tracking and receiving of letters, parcels and flats.

Check out our mail stations:
Send Pro Series C&P, DI2000 and our newest product/service-Smart Lockers. Machines for automating the insertion of mail into envelopes, opening mail, creating/printing documents, and shredding office documents.

We will:

Provide the opportunity to grow and develop your career

Offer an inclusive environment that encourages diverse perspectives and ideas

Deliver challenging…