Modernization & Repair Superintendent

Date Posted:

Country:

United States of America

Location:

OT701: SAZ, Urban Service CA 136 W Walnut Ave, Monrovia, CA, 91016 USAUrban Elevator Services (UES) California is searching for a highly motivated Modernization and Repair Supervisor to drive productivity and the performance of modernization projects for the branch and customers. This individual will be responsible for day-to-day management of field staff, employee selection, field training and safety. This individual will also lead operations efforts and priorities to ensure superior customer satisfaction.

On a typical day you will:

Lead the performance of field operations for all service/maintenance projects

Maintain project schedules and ensure deadlines are met Develop action plans to address deficiencies regarding safety, callback rates, and technical support

Generate field leads and assist service sales representatives in selling upgrades and repairs

Recommend and detail changes in maintenance service documentation, methods, process, design, and delivery

Set budgets for material and labor within Otis guidelines and complete the required maintenance and repair within those budgets

Conduct field education training ensuring that we create and maintain a safe working environment

Perform field safety audits, jobsite inspections, and develop site safety/logistics plans

Coordinate all material deliveries and issuing purchase orders

Forecast and schedule labor resources, maintaining customer quality assurance, and improving efficiencies

Develop and maintain professional and productive relationships with co-workers, field employees, clients, and others in contact with the jobWhat you will need to be successful:

Elevator industry experience or experience leading field level associates/technicians in a similar industry preferred

Ability to work in a highly team-oriented and dynamic environment

Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers

Needs to be self-motivated and able to manage many simultaneous projects and responsibilities

Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software

Strong leadership skills and goal-orientated with strong time management and organizational skills

High school diploma or equivalent required; bachelor’s degree preferred

What we offer:

The chance to work for an industry-leading brand with an historic legacyA real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.

Enjoy three weeks of paid vacation, along with paid company holidays

We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.

Life insurance and disability coverage to protect you and your family.

Voluntary benefits, including options for legal, pet, home, and auto insurance.

We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.

Pursue your educational goals with our tuition reimbursement program.

Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.

The salary range for this role is $130,500-$159,500. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

Urban Elevator Services California is an independent elevator company acquired by Otis Elevator Company in 2025. Our business objective is to be recognized as the premier regional, and more specifically, local elevator maintenance, repair, and modernization company. We offer quality maintenance, repair and modernization services for all types of vertical transportation systems regardless of the original manufacturer. Urban maintains the same core values of people, safety, quality, and integrity.

So just imagine where we can take you!

If you…