Housekeeping Team Leader

POSITION SUMMARY:

No prior housekeeping experience is required – comprehensive training is provided for all duties listed below.

A successful candidate will:

• Enjoy working with people from diverse states, countries, and cultural backgrounds.
• Excel in teamwork – whether building, leading, or being part of a team.
• Demonstrate care for others by supporting, mentoring, and helping teammates grow.
• Have high energy and a positive attitude – our staff get a workout every day while working in a beautiful mountain setting.
• Be physically capable of performing the job, which includes climbing stairs, walking on ice‑ and snow‑covered surfaces, moving along lodge hallways, and meeting daily cleaning timelines. The ability to lift and carry up to 50 pounds short distances is required.
• Possess a valid driver’s license and successfully pass a DMV background check, as driving YMCA vehicles and transporting teams to lodging areas is part of the role.

At Snow Mountain Ranch, everyone in the Housekeeping Department – from the Department Head to new staff – participates in daily cleaning of lodging units.

Leadership team members also gain valuable experience in commercial laundry operations, hotel management systems, customer service, and resort logistics and supply coordination.

This role offers an excellent opportunity for individuals seeking to build organizational, leadership, and business skills in a supportive and mission-driven environment.

The Housekeeping Team Leader supports the work of the YMCA of the Rockies, Snow Mountain Ranch, which operates a mission‑based family and group conference and retreat center, as well as a residential camp serving more than 50,000 guests annually. This position plays a key leadership role within a department of 20–75 staff, supervising teams responsible for cleaning assigned cabins and lodge rooms.

We firmly believe in our mission of putting Christian principles into practice through programs, staff and facilities in an environment that builds healthy spirit, mind and body for all. YMCA of the Rockies staff are key players in helping cultivate an environment of healthy living, youth development, and community impact on our breathtaking properties outside Rocky Mountain National Park. This is a place where nature inspires and staff lead with heart.

We are committed to being welcoming to all people and to making a difference in the lives of our members, guests and staff. The work each staff member does matters. We count on our staff to provide extraordinary mission‑based experiences for our guests and for each other.

• Teamwork: work well with others.
• Supervise flow of work on crews to complete changeovers and maid services in an acceptable and timely manner.
• Supervise, train and assign duties to Housekeeping staff, and work alongside them to complete the daily cleaning assignments.
• Clean cabins, lodge rooms, lobbies and public areas.
• Efficiently clean guest accommodations including the following tasks: clean fireplaces, vacuum and dust, strip linens and make beds, wash windows, clean toilets, sinks and showers, empty trash, mop and sweep floors, and clean ovens.
• Clean all carpets and upholstery in accordance with departmental standards.
• Strip and stock cabins and lodges in accordance with departmental standards.
• Complete cleaning and maintenance on vacuums and carpet cleaning equipment.
• Assure the storeroom is cleaned/stocked with chemicals and the vans are cleaned out at the end of each day.
• Assist with operation of heavy‑duty laundry equipment and follow all operational and safety procedures. Equipment includes computerized washers and dryers. Complete daily and weekly maintenance on all laundry machines.
• Able to handle chemicals used in Housekeeping Dept. when needed.
• Assist with organizing and prioritizing laundry workload to assure a continual supply of clean linens.
• Enter and edit employee information in the time management software, including hours and counseling documents.
• On assigned days, work as the Housekeeping Shift Supervisor and serve as the liaison between all departments.
• Complete supply orders with our vendors…