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Customer Service Leader Ops & Team

Job in Morton Grove, Cook County, Illinois, 60053, USA
Listing for: Ebro Electronic GmbH
Full Time position
Listed on 2026-07-21
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 115000 - 130000 USD Yearly USD 115000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Leader: Experience, Ops & Team Growth

Xylem is seeking a strategic, people-focused Customer Service Manager to lead our Customer Service and Application Engineering teams in Morton Grove, IL. In this high-visibility role, you'll shape the customer experience, develop high-performing teams, and drive continuous improvement across service operations.

Responsibilities include coaching teams, managing KPIs, resolving complex issues, partnering with Sales, Marketing, Operations, and Engineering, and presenting insights to leadership.

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