Strategic Customer Service Leader for Engineering Solutions
Job in
Morton Grove, Cook County, Illinois, 60053, USA
Listed on 2026-08-22
Listing for:
Xylem
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management, Bilingual
Job Description & How to Apply Below
Xylem is seeking a strategic Customer Service Manager in Morton Grove to lead our Customer Service and Application Engineering teams. You will shape the customer experience, coach high-performing teams, and drive continuous improvements across service operations.
You will oversee escalation handling, customer relationships, and data-driven initiatives to improve satisfaction, loyalty, and operational efficiency, partnering with Sales, Marketing, and Engineering to ensure seamless service
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