Sales and Rebate Analyst
Listed on 2026-07-02
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Business
Business Systems/ Tech Analyst, Financial Analyst, Data Analyst, Business Analyst
Sales Contract and Rebate Analyst
This role is hybrid remote with 60% monthly in-office presence in Mount Prospect, Illinois. (3 days in office per week)
The Sales Contract and Rebate Analyst is a key member of the Sales Go-To-Market Operations team, responsible for the end-to-end management of sales contracts and customer rebate programs. This role ensures the accuracy, compliance, and operational efficiency of all contract and rebate activities. The analyst will also play a critical role in data analysis, process standardization, and the successful adoption of a new Contract Lifecycle Management (CLM) system, serving as an operational expert for Sales, Finance, and Customer Experience teams.
Key Responsibilities:
- Govern the complete lifecycle of sales contracts, from creation and execution to storage and renewal, ensuring adherence to all commercial terms.
- Administer all customer rebate programs, including accurate calculation, processing, and validation of payments in alignment with contract stipulations.
- Serve as the primary operational owner for contract and rebate issue resolution, coordinating with Sales and Finance to address discrepancies.
- Act as the backup for the research, validation, and resolution of customer compliance fines and chargebacks, collaborating with Logistics and Finance to dispute invalid claims.
- Define and enforce standardized processes for contract administration and rebate management to drive operational consistency and efficiency.
- Act as the subject matter expert on dealer operational workflows related to contracts and pricing, providing critical support and process knowledge to the Customer Experience (CX) team.
- Develop and maintain comprehensive documentation for all related processes, policies, and system workflows on the team's knowledge base (Docu Pedia).
- Conduct regular data analysis on contract performance, rebate effectiveness, and financial impact, generating actionable reports for leadership.
- Ensure the integrity and accuracy of all contract and rebate data within SAP and other business systems.
- Monitor key performance indicators (KPIs) for process efficiency, accuracy, and compliance.
- Lead the operational transition to a new Contract Lifecycle Management (CLM) system, including the migration of all legacy contracts.
- Act as the business process owner for the CLM platform, ensuring data integrity, user support, and system effectiveness post-implementation.
- Partner with IT, Digital, and S4 Hana implementation teams to support testing, requirements gathering, and process design for all contract and rebate-related system enhancements.
- Serve as the operational liaison between Sales, Legal, Finance, and Logistics to ensure seamless contract execution and alignment.
- Provide expert guidance and training to internal stakeholders on contract terms, rebate program mechanics, and compliance requirements.
- Partner with the Sales Enablement team to create and deliver communications regarding contract updates and new program launches.
Education: Bachelor's degree in Business, Finance, Accounting, or a related field (or equivalent professional experience).
Experience:
2+ years of experience in contract management, sales operations, or financial analysis (preferably in a sales or rebate-focused role).
Experience working in highly collaborative, matrixed operational teams.
Technical Skills:
Docu Sign Expertise: Demonstrated experience managing digital signature workflows, template creation, and document tracking within Docu Sign preferred.
Advanced Excel: Strong proficiency in Microsoft Excel (e.g., XLOOKUP/VLOOKUP, pivot tables, data modeling, and formulas) to execute complex rebate calculations and data analysis required.
Systems & ERPs: Experience working with contract management software/CLM platforms, CRM systems, and ERPs required, SAP/S4 Hana experience preferred.
Legacy Repositories: Familiarity migrating files from legacy document management systems (such as Paper Vision) is highly preferred.
Certifications: Certific…
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