Sales and Rebate Analyst Job Mount Prospect area,Illinois USA,Business

Position: Sales Contract and Rebate Analyst

Job Description

This role is hybrid remote with 60% monthly in-office presence in Mount Prospect, Illinois. (3 days in office per week)

The Sales Contract and Rebate Analyst is a key member of the Sales Go-To-Market Operations team, responsible for the end‑to‑end management of sales contracts and customer rebate programs. This role ensures the accuracy, compliance, and operational efficiency of all contract and rebate activities. The analyst will also play a critical role in data analysis, process standardization, and the successful adoption of a new Contract Lifecycle Management (CLM) system, serving as an operational expert for Sales, Finance, and Customer Experience teams.

Key Responsibilities

Sales Contract & Rebate Management:

Govern the complete lifecycle of sales contracts, from creation and execution to storage and renewal, ensuring adherence to all commercial terms.
Administer all customer rebate programs, including accurate calculation, processing, and validation of payments in alignment with contract stipulations.
Serve as the primary operational owner for contract and rebate issue resolution, coordinating with Sales and Finance to address discrepancies.
Act as the backup for the research, validation, and resolution of customer compliance fines and chargebacks, collaborating with Logistics and Finance to dispute invalid claims.

Process Governance & Standardization:

Define and enforce standardized processes for contract administration and rebate management to drive operational consistency and efficiency.
Act as the subject matter expert on dealer operational workflows related to contracts and pricing, providing critical support and process knowledge to the Customer Experience (CX) team.
Develop and maintain comprehensive documentation for all related processes, policies, and system workflows on the team’s knowledge base (Docu Pedia).

Data Analysis & Reporting:

Conduct regular data analysis on contract performance, rebate effectiveness, and financial impact, generating actionable reports for leadership.
Ensure the integrity and accuracy of all contract and rebate data within SAP and other business systems.
Monitor key performance indicators (KPIs) for process efficiency, accuracy, and compliance.

System & Implementation Ownership:

Lead the operational transition to a new Contract Lifecycle Management (CLM) system, including the migration of all legacy contracts.
Act as the business process owner for the CLM platform, ensuring data integrity, user support, and system effectiveness post‑implementation.
Partner with IT, Digital, and S4 Hana implementation teams to support testing, requirements gathering, and process design for all contract and rebate‑related system enhancements.

Cross‑Functional

Collaboration:

Serve as the operational liaison between Sales, Legal, Finance, and Logistics to ensure seamless contract execution and alignment.
Provide expert guidance and training to internal stakeholders on contract terms, rebate program mechanics, and compliance requirements.
Partner with the Sales Enablement team to create and deliver communications regarding contract updates and new program launches.

Qualifications

Education: Bachelor’s degree in Business, Finance, Accounting, or a related field (or equivalent professional experience).
Experience:
- 2+ years of experience in contract management, sales operations, or financial analysis (preferably in a sales or rebate‑focused role).
- Experience working in highly collaborative, matrixed operational teams.
Technical

Skills:
- Docu Sign Expertise:
  Demonstrated experience managing digital signature workflows, template creation, and document tracking within Docu Sign preferred.
- Advanced Excel:
  Strong proficiency in Microsoft Excel (XLOOKUP, VLOOKUP, pivot tables, data modeling, and formulas) to execute complex rebate calculations and data analysis.
- Systems & ERPs:
  Experience working with contract management software/CLM platforms, CRM systems, and ERPs required; SAP/S4 Hana experience preferred.
- Legacy Repositories:
  Familiarity migrating files from legacy document management systems (such as Paper Vision) highly preferred.
Certifications: Certification in Contract Management…