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Senior Technician, Materials - Pharmacy Operations

Job in Mount Prospect, Cook County, Illinois, 60056, USA
Listing for: Oak St. Health
Full Time position
Listed on 2026-07-13
Job specializations:
  • Business
    Regulatory Compliance Specialist, Operations Management, Supply Chain / Intl. Trade
Salary/Wage Range or Industry Benchmark: 18.5 - 38.82 USD Hourly USD 18.50 38.82 HOUR
Job Description & How to Apply Below

Pharmacy Operations Manager

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Key Responsibilities

Operations & Compliance

  • Lead daily backend pharmacy operations, ensuring efficient workload distribution among Materials Coordinators.
  • Support and maintain Returned Goods Processing Inventory Repurposing, SAP integrity, OTTO operations, and Production Supply financials.
  • Ensure full compliance with DSCSA (Drug Supply Chain Security Act) requirements, including:
    • Receiving and storage
    • Product traceability
    • Transaction documentation
  • Partner with Quality, Compliance, and Procurement teams to support audits, investigations, and regulatory reviews.
  • Complete all required audit documentation and VIA entries within compliance guidelines.
  • Provide flexible availability for operational support and required conference calls.
  • Respond effectively to changing business needs and operational shifts.

Documentation & Process Excellence

  • Create, review, and maintain:
    • Work Instructions (WIs)
    • Standard Operating Procedures (SOPs)
    • Job aids related to inventory control, DSCSA processes, and SAP workflows
  • Ensure all documentation is accurate, compliant, and aligned with regulatory and operational needs.
  • Lead process standardization and continuous improvement initiatives.
  • Identify root causes of errors and implement long-term corrective actions.

Leadership & Team Development

  • Build a strong, high-performing team through:
    • Training and onboarding of new colleagues
    • Ongoing development of tenured team members
  • Provide constructive, professional feedback related to:
    • Procedural errors
    • Production rates
    • Quality and compliance performance
  • Conduct weekly five-minute meetings to communicate company updates and expectations.
  • Evaluate workload and talent daily to optimize production and output.
  • Foster a positive, inclusive work environment that promotes engagement and accountability.
  • Collaborate proactively across multiple business units to drive results and problem solve.
  • Ability to proactively identify issues and provide feedback and recommendations to Managers and Supervisors.
  • Demonstrated ability to think creatively and "outside the box" to improve efficiency within the team, department, and operations.

Anticipated Weekly

Hours:

40

Time Type:
Full time

Pay Range: $18.50 - $38.82

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 07/05/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Position Requirements
10+ Years work experience
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