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Bilingual Customer Service Rep Spanish Customer Service Customer Success Mgr./ CSM

Bilingual Member Retention Specialist

Job in Mount Prospect, Cook County, Illinois, 60056, USA
Listing for: IDIQ
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Spanish Customer Service, Customer Success Mgr./ CSM
  • Language/Bilingual
    Bilingual, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading service provider is seeking full-time Bilingual Member Advisors to join their Call Center in Mount Prospect, IL. The role requires assisting members with inquiries and cancellations while using excellent communication and problem-solving skills. Candidates must have at least two years of experience in a high-volume call center, be bilingual in Spanish and English, and possess familiarity with Microsoft Office.

The position involves managing calls, de-escalating concerns, and enhancing member satisfaction through professional service.
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