Customer Service Representative
Listed on 2026-03-27
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Intelligent Service Plumbing, Heating, Cooling, and Drain Cleaning
We are calling all customer service professionals for a full‑time Customer Service Representative job in the Mount Prospect, IL area to join our amazing office team!
WHY YOU SHOULD JOIN OUR TEAMWe are a local company in a competitive industry that invests in our team and offers real opportunities for career growth. Our Customer Service Representatives earn top pay based on experience. Our team also enjoys great benefits, including health benefits, profit sharing, IRA retirement plan, and even your birthday is a paid day off!
ABOUT INTELLIGENT SERVICE PLUMBING, HEATING, COOLING, & DRAIN CLEANINGServing Chicago since 1979, Intelligent Service is the company local residents trust for plumbing, HVAC, and indoor air quality. As market leaders, our clients rely on our exceptional service and problem‑solving acumen. Embracing our core model of helping people live in greater safety and comfort, our professional tradespeople ensure our high standards are met, our products and services exceed expectations, and overall customer satisfaction.
Our professional team is the foundation of our success. Which is why we provide a company culture comprised of trust, integrity, and transparency, as well as a clearly laid out path to build the life‑long career you want!
ARE YOU A GOOD FIT?We are looking for someone with excellent communication and interpersonal skills who can solve issues for all kinds of clients with professionalism and patience. If you enjoy interacting with people on the phone, have good phone etiquette, are organized, detail‑oriented, manage your time well, and prioritize multiple tasks effectively, consider applying for this Customer Service Representative position.
WHAT WE NEED FROM YOUAs a Customer Service Representative you are the first point of contact when the customer calls into the office, becoming the voice of our company! You will provide superb customer service, help keep our office running smoothly, answer phones, schedule and confirm appointments, enter purchase orders, and process invoices. You will also help with various office tasks, including keeping the office clean and organized.
- Customer service experience and experience in the Plumbing and HVAC fields is a plus, but we are willing to train the right person
- Strong computer skills
- Flexible availability on weekdays and weekends
- Ability to work in our office
Shift availability (Shift
4): 6–10 PM M-F and Sat. & Sun 9 AM–5 PM
Apply today!
Location:
60056
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