More jobs:
Onsite Member Retention Specialist; Call Center
Job in
Mount Prospect, Cook County, Illinois, 60056, USA
Listed on 2026-09-08
Listing for:
IDIQ
Full Time
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Spanish Customer Service, Customer Service Rep
Job Description & How to Apply Below
IDIQ is seeking full-time Member Advisors for an onsite role in Mount Prospect, IL. The position handles membership cancellations with retention-focused calls, requiring strong listening and problem-solving abilities. Daily routine includes using CRM systems, educating members on services, and maintaining confidentiality.
Schedule is 9:30am-6:00pm, Monday–Friday, with overtime opportunities. English and English/Spanish speakers are compensated differently.
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