Manager, Emerging Technologies

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Caremark LLC, a CVS Health company, is hiring for the following role in Mount Prospect, IL:
Manager, Emerging Technologies to Enable data-driven strategic decision-making and identify opportunities for existing product improvement and new product development.

Duties include:

Publish reports to help track automation equipment availability and the cost of downtime events to the business; collaborate with cross-functional teams and external vendors to build out/expand an existing Supervisory Control and Data Acquisition (SCADA) system; ensure that the SCADA includes automated/on demand reporting capabilities; define and implement long‑term solutions for ongoing automation Issues, via the use of our Engineering Change Control Process (ECCR);

provide guidance and support for new vendor‑provided automation scripts; drive transformational changes to the process; troubleshoot, diagnose, and resolve issues that affect pharmacy automation and performance to maintain “Steady State” level of pharmacy productivity; guide, oversee, and implement support for new vendor‑provided automation projects; create documentation to support ongoing knowledge/maintenance of the automation equipment; provide training on new automation equipment and new features on existing automation equipment to technicians, equipment operators, and management;

troubleshoot issues and develop improvements to the existing automated processes; provide training on new automation equipment and new features on existing automation equipment to technicians, equipment operators, and management; analyze engineering‑design concepts and proposals for new automation equipment, processes, utilities, facilities, controls, and safety/security systems, with a focus on operational reliability and vendor ability to incorporate the data elements required for system analysis/reporting in their design, using knowledge of reliability engineering concepts/practices;

utilize external vendors and internal resources to ensure that data elements required for system analysis and reporting are incorporated in the automation equipment control system software and integrated with data collected by the SCADA system; review supplier documentation and drawings, propose design modifications, and identify cost for improvements and other performance requirements; develop criteria for evaluation of equipment and suppliers.

develop acceptance tests and inspection criteria; observe and conduct tests at supplier and pharmacy locations to evaluate reliability factors, such as causes and frequencies of system failures; develop and amend detailed design and installation specifications for automation equipment and processes; align data elements for system analysis and reporting with commissioning plans; collaborate vendor evaluation and selection process for new equipment and process automation;

incorporate the data elements required for system analysis, reporting, and design; troubleshoot Programmable Logic Controller (PLC) applications and associated equipment; and mentor staff on new automation equipment and new features on existing automation equipment. 10% travel required within the U.S. for meetings, design reviews, project implementations, with internal stakeholders and external vendors. Multiple positions.

- Requirements:
Master's degree (or foreign equivalent) in Operations Research, Computer Science, Industrial Engineering, Information Technology, Business Analytics, or Statistics, or a related field and two (2) years of experience in the job offered or related occupation. Requires two (2) years of experience in each of the following:

• Six Sigma Methodology
• Data mining
• Predictive analysis and regression analysis
• Root-Cause and Root-Cause…