Patient Access Rep - Care - Per Diem

Hourly Pay Range:

$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

• Position:
  Patient Access Representative II

• Location:
  
  Schaumburg, IL

• Per-Diem (as needed)

• Hours:
  
  Scheduling will occur between 8am - 8pm, Rotating days, weekends, and holidays

• Travel:
  Floating Locations between Buffalo Grove, Kildeer, and Mount Prospect

• Performs complete and accurate registration and/or admission functions across multiple access services areas or sites to provide information to maximize reimbursement, and ensures timely and thorough information to all other providers and users of patient data. Verifies insurance requirements, obtains and understands insurance benefits. Collects non-covered fees. Registers and pre-registers outpatients in more than one clinical and diagnostic location within their primary area of responsibility and multiple access areas outside hiring location.
  
  Access areas include but may not be limited to Busse Center, Emergency/Admitting Department, Immediate Care Centers, Laboratory and Cancer Services.

• Education:
  
  High school diploma required. College degree preferred.

• Skills:
  
  Computer experience in a windows environment required, Ability to functionally navigate multiple computer software systems with accurate keyboard skills following computer security protocols, The interpersonal communication skills necessary to interview and interact with customers and physicians and to project a professional and compassionate concierge style of service to patients, patient families, physician's and staff in person and on the telephone, Ability to work independently, exercising good judgment, and multi-task in a high stress, fast paced service environment with patients, patient's family and physician's, Detail oriented with good analytical problem-solving skills to appropriately register patients and schedule patient procedures, Ability to operate routine office equipment (facsimile, copiers, plate production, scanners, printers), Ability to transact payments at time of service and maintain a cash drawer

• Experience:
  
  Minimum2 yearsof customer service work experience required, Minimum of1 year experience in a healthcare patient access department or hospitalrequired, Previous healthcare experience with regulatory compliance requirements, payer requirements, HIPAA privacy and security requirements, and general revenue cycle procedures required, Epic Registration and/or Scheduling experience preferred

• Certification:
  Successful on-the-job completion of NCH Patient Access Specialist I competenciesrequired.

• Premium pay for eligible employees

• Career Pathways to Promote Professional Growth and Development

• Free Parking

• Wellness Program Savings Plan

• Health Savings Account Options

• Retirement Options with Company Match

• Community Involvement Opportunities

EOE:
Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.