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Retail Sales Manager: Lead Customer Experience & Sales
Job in
Mount Prospect, Cook County, Illinois, 60056, USA
Listed on 2026-07-22
Listing for:
The Michael's Companies
Full Time
position Listed on 2026-07-22
Job specializations:
-
Retail
Retail Sales -
Sales
Retail Sales
Job Description & How to Apply Below
The Michaels Companies in Mount Prospect, IL is seeking a Sales Manager to lead a high-performing selling culture, overseeing front-end and service operations and ensuring a consistently engaging customer experience across store programs.
You will coach the team, drive key KPIs, manage POS and Self-Checkout, run events like Balloons and the Knit & Sew Shop, lead BOPIS/Same Day Delivery, and partner on protections plans while upholding store standards and asset protection.
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