Front Office Executive; Taj Hotels

Position: Front Office Executive (Taj Hotels)
Role - Front Office Executive

Property:
Taj Hotels

Experience:

Minimum 1–3 years in luxury hotel or premium property

Height Requirement: M – 5’11” & above | F– 5’4” & above

Role Overview :

Provide a warm, professional, and seamless guest experience at the hotel’s front desk, ensuring every interaction reflects luxury service standards.

Key Responsibilities:

- Welcome and check-in/check-out guests efficiently and courteously
- Manage reservations, room allocations, and guest inquiries
- Maintain accurate records of guest accounts and hotel operations
- Assist guests with requests, complaints, and special services
- Ensure the front office area is well-maintained, organized, and visually appealing
- Coordinate with housekeeping, F&B, and other departments for smooth operations
- Uphold professional grooming, appearance, and service standards

Requirements:

- M height 5’11” & above | F height – 5’4” & above
- 1–3 years of experience in luxury hotel front office or premium property
- Excellent communication, interpersonal, and problem-solving skills
- Professional, polished appearance and demeanor
- Ability to work in shifts, including weekends and holidays
- Knowledge of PMS systems and reservation software is a plus

Perks & Benefits:

- Competitive salary and benefits
- Professional training and career development
- Exposure to luxury hospitality operations
- Complimentary or discounted hotel facilities