Senior Manager - Travel Operations

Title:

Senior Manager - Travel Operations

Summary:

As the Senior Manager you will also be responsible for the smooth operations of the day-to-day tasks on all files in the company. You will oversee the team’s daily activities to ensure that customer inquiries and concerns are addressed promptly and efficiently while also handling your own files for HNI and complicated trips.

Key Responsibilities:

Itinerary design & product development
Travel package making & reviewing team's work
Develop and maintain strong relationships with clients to understand their travel needs and requirements
Develop and maintain a thorough understanding of the travel industry, including trends, competitors, and new developments.
Team manager - Overseeing operations & cashflow with accounts team

Qualifications & Skills:

At least 5 years of experience in the FIT travel luxury & leisure travel in operations
Excellent knowledge of B2B portals and network with sales reps of hotels.
Excellent communication and interpersonal skills are valued.
Strong leadership skills and the ability to manage a team of 2-3 people effectively.
Flexibility to work outside of regular business hours as needed.
Willingness to be a part of a young startup and wearing different hats as required.

Mumbai-based applicants only!