Sr. Maintenance & Relief Operator

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About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s Water Sense® Excellence Award, among additional state, local and national recognitions. For more information, visit  and join American Water on Linked In, Facebook, Twitter and Instagram.

Job Title:

Sr. Maintenance & Relief Operator

Posting

Start Date:

6/24/26

Are you looking for a role that will make a difference in the community? Are you passionate about safety and wanting to provide a top-tier product and service to customers? If so, this may be the role for you! Indiana American Water is seeking a motivated Maintenance and Relief Operator to join our team in Muncie, IN. In this role, you will be tasked with day-to-day preventative and diagnostic maintenance at a surface water treatment plant and remote sites.

When needed, you will get to experience operating the plant including making process control changes, monitoring the treatment, and performing routine lab testing and reporting.

The Maintenance and Relief Operator is responsible for plant maintenance and operations, analyzing water samples and making needed adjustments.

#LI-BR1

#On-site

• Performs plant maintenance and relief operations which include electrical, pump and motor maintenance, chlorinators and chemical feed equipment. Calibration of process control equipment and instrumentation. Receiving and unloading chemical deliveries. Facility maintenance and snow/ice removal. Valve maintenance and operations. Operates backhoe, forklift and company vehicles. Walks to the carbon feed room. Must walk up/down flights of stairs with railing. Must wear appropriate safety apparel.
  
  Open door to hopper 3#. Lifts 50# bag of powdered activated carbon from pallet. Can be stacked from 6" to 53" high. Trunk flexion and/or squatting, forward reaching, lifting from floor to waist height. Can use pallet jack to raise pallet height so that all lifting is done at waist height. Pushing down on pallet jack handle. Uses utility knife to open bags.
  
  Lift door back into position 3#. Tools used: gloves, apron, respirator,…