Shop Technician

Working under the direction of the Warehouse & Shop Supervisor, the Shop Technician inspects, tests, troubleshoots, and repairs equipment across all of the company's product lines, processes inbound and outbound orders, and keeps inventory records accurate. The ideal candidate will have strong hands-on technical aptitude, attention to detail, and the ability to work safely in a fast-paced environment.

Key Responsibilities:

• Inspect, troubleshoot, test, and repair equipment across the company’s product lines, including but not limited to flame, atmospheric, laser, pyro, aqua, and confetti equipment, along with the cable and hose required to operate it.
• Diagnose and repair any equipment deemed not suitable for safe operation, following maintenance SOPs.
• Maintain and repair road cases.
• Document findings on the Equipment Maintenance Log, recording inspection observations, parts used, test protocols, and test results.

• Unload, stage, and complete a detailed check-in of returning orders.
• Put away inspected and tested equipment in its proper storage location.
• Pick, pack, audit, and load outbound orders.

• Process all inventory transactions accurately and promptly in the ERP and Inventory management systems, including inbound and outbound orders, ensuring all equipment is properly scanned and accounted for.
• Complete assigned daily cycle counts and report any discrepancies to the supervisor.

• Maintain a safe and clean work environment by keeping the warehouse neat, tidy, and free from obstructions, in compliance with all company, local, state, and federal Health and Safety regulations.
• Complete end of day clean-up and return work areas to a level-set status (i.e., all tools returned to proper storage, work areas clean and tidy, etc.).
• Report equipment issues, safety concerns, and process improvement ideas to the supervisor.
• Other duties as assigned by the supervisor.