Technician, Facility Services, Exterior Services

$19.00 - $35.00/hr
* Full time
Shifts may vary

Role summary:
The (USA) Technician, Facility Services, Exterior Services, is responsible for managing and executing exterior maintenance and repair projects to ensure safe, efficient, and sustainable facility operations. This role involves coordinating resources, overseeing third-party providers, and maintaining compliance with safety and environmental regulations. The technician evaluates facility needs, implements improvements to reduce costs, and performs seasonal maintenance activities. Strong attention to quality, safety, and operational standards is essential, along with effective communication and collaboration with internal teams and external partners to support facility excellence and continuous improvement.

The Facilities Services team ensures safe and efficient store operations by managing HVAC, refrigeration, electrical, and building systems. Senior Technicians independently diagnose and resolve complex issues to maintain continuous service. The team emphasizes accountability, collaboration, and safety while delivering operational excellence. Members develop technical expertise through hands-on problem-solving and managing urgent challenges. This dynamic environment offers meaningful work supporting store functions and enhancing the customer experience.

It provides an excellent opportunity for professionals committed to advancing their skills in facility maintenance and technical systems.

• Operate and maintain exterior facility equipment, ensuring compliance with safety and environmental regulations.
• Plan, prioritize, and execute scheduled maintenance and repair projects, managing resources and workforce needs.
• Source, approve, and verify purchases of parts, materials, and tools to support facility operations.
• Conduct quality assurance inspections and troubleshoot issues to maintain safe, functional, and sustainable exterior environments.
• Manage snow and ice removal, seasonal landscaping, and exterior cleaning activities to uphold facility standards.
• Lead third-party providers, providing coaching and performance evaluations.
• Maintain vehicles and equipment, ensuring operational readiness and compliance with company policies.

• Proven experience managing facility services with strong organizational and project management skills.
• Ability to prepare and execute budgets, including cost estimation and purchase approvals.
• Knowledge of OSHA and EPA regulations, ensuring compliance with safety and environmental standards.
• Skilled in operating and maintaining powered equipment and vehicles safely and efficiently.
• Strong troubleshooting and customer service capabilities to resolve facility-related issues.
• Experience leading third-party providers and conducting quality assurance inspections.
• Effective communication and collaboration skills to work with various teams and stakeholders.
• Commitment to upholding company policies, ethics, and integrity in all tasks.

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see
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