Assistant Maintenance Manager; NEAMMin Natick

Job Description Job Description

Our client is seeking an Assistant Maintenance Manager for one of their flagship apartment communities. The ideal candidate is a proven leader and must be skilled in all areas of general maintenance and must be able to perform physical maintenance operations of the property.

• Maintain the interior and exterior physical condition of the assigned property in a professional manner
• Conduct routine inspection and preventive maintenance of all building-related systems
• Coordinate response to resident maintenance requests in a timely and efficient manner
• Reliably handle emergency situations and quickly communicate issues to your supervisor and fellow team members
• Develop and manage an on-call schedule with neighboring sites
• Effectively manage the apartment turnover process
• Oversee selection and management of all maintenance-related vendors
• Manage capital projects onsite as needed including the bid process and project/construction management
• Assist with the creation of the property budget and ensure cost effectiveness across all maintenance-related areas

• Dedication to the – always work to resolve their issues and exceed their expectations, doing so in a timely manner with open communication
• Dedication to the Vision – always represent the high standards we’ve set for ourselves and each other
• Dedication to the Team – always be willing to roll up your sleeves and get the job done —no job is “below your pay grade”

• 3+ years of experience in Residential Property Management (preferably as a Manager)
• Skilled in all areas of maintenance, turnover, and building systems
• Willingness to jump in and learn new tasks and systems
• Ability to work independently
• Desire to take initiative and solve problems
• Excellent communication skills, both written and verbal
• Well-organized and possess the ability to multi-task and prioritize
• Proactive and problem solving approach
• Participate in on-call rotation
• Customer service-oriented and able to effectively communicate with others
• Strong verbal and written communication skills
• Able to cultivate a strong and respectful sense of team environment
• Yardi proficient with working knowledge in its utilization for the turn over process, capital tracking, and work order processing
• Knowledgeable in HVAC, mechanical, electrical, plumbing, fire dry and wet systems, alarm systems, and general building maintenance
• Able to Plan, schedule and coordinate a maintenance requests, and apartment turn-overs
• Perform periodic site inspections
• Collaborate with team members in developing new systems or working through site challenges

• Market Competitive salary, on-call and overtime pay, bonuses and performance-based incentives.
• Comprehensive health, dental, and vision insurance plans.
• Professional development opportunities.
• Generous vacation and leave policies.