Maintenance Supervisor - Neuse Landing

Job Overview

Property Name:
Neuse Landing |

Location:

New Bern, NC | Property Type:
Garden |

Schedule:

Monday-Friday + rotating on-call schedule

• Assist and complete work orders generated from resident requests, diagnose causes of defects, and make repairs in accordance with policies, procedures, safety standards, and code requirements.
• Oversee and complete the make-ready process for vacant apartments, including pre-move-out inspections, punch lists, vendor scheduling, supply procurement, maintenance tasks, and final inspections.
• Develop standards for cleanliness and appearance of community grounds, amenities, building exteriors, unit interiors, signage, parking lots, and common areas to reflect Greystar standards.
• Periodically inspect work performed by service team members, contractors, and vendors to assess effectiveness of policies, verify quality, scope, and specifications, and develop corrective action plans.
• Maintain adequate inventory of spare parts and maintenance materials; work with the Community Manager to order supplies and tools within budgetary guidelines.
• Complete monthly preventive maintenance procedures as outlined in the Policy and Procedure Manual.
• Assist the Community Manager in developing the budget for regular repair and maintenance and capital projects.
• Support cost-cutting and expense control programs by fixing rather than replacing parts when possible and practicing proper use of tools and equipment.
• Conduct regularly scheduled safety meetings, keep MSDS sheets current, and stay up to date on OSHA and other safety laws and requirements.
• Demonstrate customer-service skills by treating residents and others with respect, answering questions, and responding to complaints with efficiency and urgency.

• High school diploma, GED, or related experience and training.
• Experience in property maintenance, building maintenance, or related trade.
• Must bring own hand tools and be knowledgeable in safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
• Ability to apply logical thinking to define and correct problems.
• Proficiency in customer service and interpersonal communication skills.
• Ability to read, write, and communicate effectively; act as first point of contact for internal team members and external visitors.
• Proficiency in internet, word processing, spreadsheet, and database programs; knowledge of property management systems preferred.
• Basic mathematical skills necessary for financial, administrative, and legal documents.

• EPA certifications Type I & II or Universal if working on sealed HVAC systems.
• All certifications required by state and local jurisdictions.
• Valid driver's license to operate golf cart on the property, if applicable.

• Stand, walk, sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Work inside and outside in all weather conditions.
• Push, pull, lift, carry, or maneuver weights up to 25 lb independently and 50 lb with assistance.
• Local routine travel may be required for business meetings, training, or other duties.
• Work flexible schedule, including call duties during evenings, weekends, and holidays.

Hourly range: $32.00 - $34.00. Eligible for quarterly or annual bonuses (corporate positions) or weekly/monthly/quarterly bonuses (onsite positions) based on performance.

• Competitive medical, dental, vision, disability & life insurance; low employee medical costs after 3 and 5 years of service.
• Generous paid time off: 15 vacation days, 4 personal days, 10 sick days, 11 paid holidays; birthday off after 1 year of service; additional vacation accrued with tenure.
• Onsite housing discount for eligible team members.
• 6-week paid sabbatical after 10 years of service, and every 5 years thereafter.
• 401(k) with company match up to 6% after 6 months of service.
• Paid parental leave and fertility benefit reimbursement up to $10,000.
• Employee assistance program; critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program and benefits.

Greystar will consider qualified applicants with arrest and conviction records.