Circle Director

About More Retail Pvt. Ltd.
More Retail Pvt. Ltd.  is one of India’s largest food & grocery platforms, backed by  Samara Capital and Amazon , and operating at real scale across metros and growth markets. We are in the middle of a transformation journey—moving from footprint to  profitable, customer-led scale .
This role is for leaders who don’t want staff roles, slide decks, or inherited playbooks.
It is for operators who want to  own a business end-to-end , make hard calls on growth vs. profitability, and leave behind a region that is structurally stronger than when they found it.

What You Will Own
As  Circle Director , you are the  CEO of a geography .
You will own a  ₹200+ Cr annual P&L , with full accountability for:
Revenue growth
Contribution margins
Cost discipline
Customer metrics
Store expansion outcomes
Talent quality on the ground
This is a role where  decisions compound quickly —good ones scale fast, bad ones show up immediately. If you enjoy that kind of pressure and clarity, you’ll thrive here.

Your Mandate
1. Full P&L Ownership, No Buffers
Own the  Annual Operating Plan (AOP)  for your region—growth, margins, and cash discipline.
Drive weekly and monthly business reviews with a sharp eye on  unit economics, cohort performance, and cost levers .
Partner deeply with Buying, Merchandising, Supply Chain, and Marketing—but  carry final accountability  for outcomes.
Diagnose underperformance early and act decisively—pricing, assortment, manpower, or footprint.
2. Scale the Network, Not Just the Topline
Lead  store network expansion —from site identification and feasibility to launch and ramp-up.
Decide  where to grow, where to pause, and where to fix fundamentals first .
Run strategic initiatives to unlock:
Higher revenue per store
Better throughput and inventory turns
Lower leakage and operating costs
Think like a marketplace operator:  density, repeat behavior, and cost to serve matter .
3. Operational Excellence at Startup Speed
Ensure tight execution across daily operations while continuously raising the bar on standards.
Track and act on the  right metrics —not vanity KPIs, but ones that move contribution and customer trust.
Drive continuous improvement (Kaizen) with a bias for  simple fixes over complex programs .
Own governance, compliance, and SOP adherence without slowing the business down.
4. Customer Obsession, Not Just Service Levels
Build a culture where  customer pain is visible and unacceptable , not buried in reports.
Work cross-functionally to close gaps in availability, freshness, service, and resolution time.
Translate customer signals into  store-level and supply-chain-level action .
5. Build Leaders, Not Just Teams
Lead a  large, distributed workforce  across cities and clusters.
Build strong city and store leadership benches—identify gaps early and fix them through coaching, hiring, or tough calls.
Set clear goals, run honest performance reviews, and reward ownership.
Create a culture where  results, integrity, and pace  are non-negotiable.

Who This Role Is For
This role is ideal for leaders who have:
Run  large city / cluster / category businesses  in ecommerce, q-commerce, food tech, QSR, or consumer platforms.
Managed  multi-location teams  and complex on-ground operations.
Take real calls on  growth vs. profitability , not just execution.
Lived with ambiguity, pressure, and fast feedback loops—and enjoyed it.

What We’re Looking For
Postgraduate degree from a  Tier-1 B-School .
3–5 years post-MBA experience  in ecommerce, consumer tech, QSR, or scaled consumer businesses.
Demonstrated  P&L ownership mindset  (even if the title didn’t say P&L).
Strong analytical ability with comfort in  data-led decision making .
High energy, high ownership, and willingness to travel extensively.
Comfortable with a  6-day operating rhythm —this is a business-building role, not a desk job.

Why This Role Matters
This is not a maintenance role.
This is a  career-defining operating role  where you:
Run a business of meaningful scale
Build leaders who will run the next phase
See the direct impact of your decisions every week
Prepare yourself for  national roles or larger P&L ownership

If you’re coming from a start-up and want  real-world scale without losing speed or accountability , this role is designed for you.

Kindly note  
-This role has to be located in NCR looking after NCR , UP, Rajasthan, Haryana region.