Facilities -Seasonal, Gilford, NH

Location: Gilford

Job Summary:

Facilities

WHO ARE WE?

The BankNH Pavilion (BNHP) stands as one of the top concert venues in the U.S., frequently ranked in the top ten by USA Today and nominated 14 times for the ACM Outdoor Venue of the Year, winning the honor in 2022 and 2024! Known for its high customer and employee satisfaction, BNHP has earned a strong reputation, ranking in the top 5 amphitheaters nationwide for both categories.

The venue is a premier place to work in the summer, offering a vibrant and engaging atmosphere for music lovers and industry professionals alike.

Originally established in 1996 by the Harding family with a focus on hospitality, BNHP elevated its profile significantly in 2018 through a strategic partnership with Live Nation Entertainment. Live Nation, a leader in live entertainment and eCommerce, owns Ticketmaster, Live Nation Concerts, and Front Line Management Group, and operates over 45 venues across the United States. This collaboration has helped BNHP attract even more celebrated artists to New England, further solidifying its role as a top music destination.

WHO ARE YOU?

Are you passionate about restoring order? At BNHP, we value resourceful and innovative team members who embody an entrepreneurial spirit. If this sounds like you, read on!

* You are passionate about the environment and live music.

* You aren't scared to get dirty and have a foundational understanding of facility maintenance, organization and restoration, or have a strong willingness to learn.

* You maintain a positive attitude and have the energy and enthusiasm to problem solve on the fly.

* You enjoy being a part of a team.

What We Value:

* Safety First:
Ensuring a safe environment for both employees and guests is our top priority.

* Care:
We believe in showing care in everything we do.

* Encore: creating moments of service excellence for everyone.

* Efficiency:
Staying organized and efficient allows us to deliver the best experiences.

THE ROLE:

This job listing for Facilities at the BankNH Pavilion offers a chance to make a meaningful environmental impact within the entertainment industry. In this seasonal role, you'll play a key part in keeping the venue in pristine condition, ready to welcome concert patrons show after show. This position works under the guidance of the Facilities Manager.

Key Responsibilities:

* Perform routine maintenance on all aspects/areas of the venue

* Keep venue clean and free of food, trash and other obstacles throughout shift

* Be knowledgeable of the entire venue campus

* Respond to guest inquiries and requests in a courteous and polite manner

* Respond to calls from staff for spills, bodily fluids, or other maintenance items

* Put all trash and recyclable products in proper receptacles

* Follow housekeeping standards per policy

* Ensure that trash cans are clean, free of odor and lined

* Turn all lost and found items over to Box Office immediately

* Refills toilet paper, paper towel, sanitary napkin and soap dispensers

* Cleans and polishes hardware such as doors, woodwork, door handles, push plates, kick plates, metal handrails, cigarette urns and drinking fountains

* Vacuums and spot clean rugs

* Replaces burned out light bulbs or report same to supervisor

* Maintains service rooms and storage areas in a clean orderly manner

* Maintains adequate supply of cleaning equipment, materials and supplies

* Uses cleaning tools such as mops, brooms, squeegees, cleaning cloths, sponges, pails, brushes, vacuum cleaners, etc.

* Removes wastepaper baskets and containers, and empties same into trash containers and cleans area after trash has been picked up

* Reports all repairs required and safety and fire hazards to supervisor

* Observes safety standards and practices

* Performs related duties as required or assigned within job classification

* Responsible for entering availability 3 weeks in advance through the ABIMM system.  Employee is further responsible for communicating with the supervisor should that availability change.

* Ensuring that time worked is accurately captured through the ABIMM system.

Qualifications:

* Must be at least 16 years of age

* Must have evening availability, weekends and holidays are also needed

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