Customer Service Engineer; Union - MR/CT/Western, CT or Brewster, NY
Listed on 2026-07-09
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Maintenance/Cleaning
Field/Service Technician, Maintenance Technician / Mechanic
Location: Walpole
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
We offer a caring environment, emphasizing diversity and growth opportunities.
Service AreaCentral/Western, CT or Brewster, NY.
Shift RequirementsMon - Fri mid-late shift after onboarding/training.
Responsibilities- Servicing imaging equipment in the Western CT/Brewster NY area.
- Field‑based, customer‑facing role installing, servicing, maintaining, and modifying Siemens imaging equipment.
- Deliver timely repairs and train operators to ensure optimal system performance.
- Manage financial performance within territory, meeting or exceeding revenue and expense targets.
- Manage company assets, including company car, cell phone, computer, tools, and inventory parts.
- Establish and maintain proper business relationships with customers and peers; perform administrative duties accurately.
- Knowledge and experience in performing service, preventive maintenance, and modifications on medical imaging equipment.
- Ability to maintain business relationships and perform administrative duties accurately.
- Experience in testing, repairing, and maintaining capital medical equipment.
- Strong customer service and communication skills.
- Proficiency with tools and service test equipment.
- Minimum high school diploma, technical degree or equivalent.
- 1–2+ years of field service experience desired.
- Proficient in tools and service test equipment, able to work individually and in a team.
- Strong customer service and communication skills.
- Ability to travel and work in assigned geography; willing to participate in on‑call rotation after training.
- Valid driver’s license; ability to drive day and night; good driving record required.
- Physical requirements:
lift up to 50 lbs, climb stairs, bend, twist, sit, squat, stand, reach high, fine grasping, good vision; able to work alone.
- Medical, dental, vision, 401(k) retirement plan.
- Life insurance, short‑term and long‑term disability insurance.
- Paid parking/public transportation, paid time off, paid sick, and safe time.
Base pay range: $0 – $0. Pay may vary by geography, skills, education, experience, and qualifications. Commission‑eligible positions follow Company plan terms.
Equal Employment Opportunity StatementSiemens Healthineers is an Equal Opportunity and affirmative action employer encouraging diversity. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression or identity, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service.
EEO is the law:
Applicants and employees are protected under Federal law from discrimination.
Reasonable accommodations for persons with disabilities are provided.
Export Control:
Successful candidates must work with controlled technology in compliance with U.S. export control law.
Data privacy:
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