General Maintenance Technician | Second Shift

Omni Mount Washington Resort & Spa located in Bretton Woods, New Hampshire.

To ensure a safe, efficient, well‑maintained hotel environment while providing maintenance services to guests in a courteous, professional and engaging manner.

• Assist hotel guests with any guest room maintenance issues (plumbing, lighting, electrical, painting, etc.)
• Perform preventative maintenance responsibilities on all guest rooms as assigned.
• Maintain all mechanical items in guest rooms and public areas.
• Work as a team to keep the back‑of‑house areas and equipment in safe, good working order.
• Clean all work areas after completing jobs.
• Assist mechanics and external contractors in repairs of hotel property and equipment.
• Complete all assigned work orders and daily tasks.
• Receive direction for house calls via radio.
• Have a thorough understanding of Omni fire alarm procedures and other emergencies.
• Have a thorough understanding of Omni Hotel rules and regulations.
• Have a thorough understanding of OSHA rules and regulations.
• Be familiar with all hotel amenities and hotel facilities.
• Understand the inter‑relationship between the different departments (including PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing).
• Maintain 4‑Star / 4‑Diamond standards of guest service.
• Aid guests in locating other areas of the hotel (walk them to the destination if possible).
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.
• Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.
• Effectively operate computer, two‑way radio, power and hand tools required to complete responsibilities.
• Deliver personalized, memorable guest experiences by utilizing the Power of One.
• Perform other duties or special projects as assigned by Engineering Management.

• Excellent customer service and problem‑solving skills.
• Must possess painting, basic plumbing, basic electrical, minor carpentry, lighting and computer skills.
• Maintain a professional business appearance, attitude, and performance.
• Prior building maintenance experience and/or relevant technical training.
• Walk, stand, climb, bend, reach overhead, squat and kneel for long periods as the position requires constant motion; crawling for short periods of time.
• Move, lift, carry and push items weighing up to 50‑100 lbs without assistance; candidates must be able to utilize step stools and ladders effectively.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.