Systems Operator U395

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!  for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations.

American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

This position may be eligible for annual incentive pay and contracted increases as determined by the collective bargaining agreement, and you will have the opportunity for continued salary growth.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

The Systems Operator may be assigned to perform any responsibility that lies within the capability of the employee based on experience, knowledge, qualifications, and training.

Systems Operator responsibilities may include, but are not limited to:

• Operate the water treatment facility and related appurtenances including, but not limited to, chemical feeders, pumps, purification units, and standby generation and residual processing equipment, to insure the safe, reliable production and delivery of the highest quality water.
• Review, monitor, and adjust hydraulic and chemical processes to achieve and maintain established water quality standards and system requirements.
• Operate and adjust computer control systems to ensure the integrity of water treatment facility, transmission and distribution systems, and remote hydraulic and chemical systems.
• Prioritize and coordinate tasks and/or activities required for the efficient, safe, and reliable operation of water treatment facility and related appurtenances.
• Respond to inquiries accurately and professionally, and when necessary, involve the appropriate individuals to resolve customer and company-related issues and to achieve the highest level of customer service in all areas of assigned responsibility.
• Receive chemicals and materials in accord with established company, state, and/or federal safety standards and/or procedures.
• Perform and/or assist with repairs to Company equipment and/or facilities.
• Maintain the appearance of water treatment facility and grounds in accord with Company standards.
• Prepare and maintain accurate plant and systems records and reports.
• Prepare and maintain accurate…