Hospitality Maintenance Technician; Seasonal

Hospitality Maintenance Technician

Employer:

Turner Enterprises Management, LLC

Location:

Vermejo Reserve – Raton, NM

Type:
Seasonal / Hourly / Non-Exempt / Non-Benefits Eligible

Housing:
Yes

Are you a hands-on problem solver with a knack for keeping things running smoothly? Have you dreamed of working for a world-class hospitality brand which boasts some of North America's largest, privately-owned landscapes?

At Ted Ted Turner Reserves, we connect people with nature through one-of-a-kind outdoor experiences in luxury settings. We are continuously seeking skilled maintenance professionals to join our team at Vermejo.

This is an evergreen opportunity designed to build our pipeline of qualified candidates for current and future Hospitality Maintenance Technician openings. While positions may not be immediately available, qualified applicants will be considered as staffing needs arise.

As a Hospitality Maintenance Technician, you will play a critical role in ensuring that all guest spaces at Vermejo Headquarters are impeccably maintained to provide an exceptional guest experience. Working as part of the Maintenance Division, you will perform diverse tasks that include carpentry, plumbing, electrical work, vehicle maintenance, landscaping, water system testing, and operation. Your primary focus will be maintaining guest facilities and ensuring that Vermejo's high standards for cleanliness, functionality, and service are consistently met.

You will also be responsible for:

• Performing regular walk-throughs of guest buildings and grounds to proactively identify and resolve deficiencies before they affect the guest experience.
• Addressing maintenance issues promptly via the work order system and following directives from the Hospitality Facilities Manager and other managers as needed.
• Maintaining the cleanliness and presentation of rooms, offices, lodges, and public areas, ensuring all spaces meet Vermejo's superior standards.
• Assisting with annual deep cleaning of guest facilities and off-season cleaning of seasonal employee housing.
• Acting as a liaison between guests and the Maintenance Division to resolve issues quickly and efficiently.
• Communicating professionally and courteously with guests, ensuring all interactions align with Vermejo's commitment to superior service.
• Staying informed about guest arrivals, departures, stay-overs, and events to anticipate and address hospitality needs. Coordinating with the Front Office regarding event schedules and off-site guest needs.
• Collaborating with department managers, including Rooms, Front Desk, and Guest Services, to address any guest-related maintenance issues.
• Attending weekly meetings with department managers to plan for upcoming events and operational needs.
• Supporting groundskeeping operations, including landscaping and off-site event setups. Ensuring cleanliness and orderliness of off-site guest event areas as required.
• Operating and maintaining maintenance equipment, power tools, and some heavy machinery safely and effectively.
• Staying updated on the use of eco-friendly cleaning supplies and proper handling of hazardous materials.
• Maintaining a safe environment for both staff and guests through adherence to safety protocols.
• Monitoring water systems and performing testing to ensure compliance with quality standards.
• Working a flexible 5-day schedule, including weekends (Saturdays and Sundays).
• Participating in a rotating 24-hour "on-call" schedule, with additional responsibilities as required for guest service needs.
• All other duties as assigned.

Essential: