Senior Onsite Maintenance Leader Multifamily Property

This role is intended for senior, hands-on professionals who take ownership of results, maintain high standards, and lead through action. While the positions are field-forward, they do include necessary desk-based responsibilities such as planning, coordination, documentation, and communication.

The maintenance operation is lean and efficient, requiring leaders who are comfortable wearing multiple hats and working closely with a small support team.

Core Responsibilities

• Lead and support daily maintenance operations for an occupied 324-unit residential property
• Personally diagnose and resolve maintenance issues as needed
• Oversee and actively participate in apartment turnovers (make-readies), ensuring quality and timeliness
• Manage preventative maintenance programs and routine property inspections
• Handle resident service requests promptly, professionally, and thoroughly
• Perform required desk-based functions, including:
  • Work order review and prioritization
  • Vendor coordination
  • Documentation and reporting
• Coordinate vendors and confirm quality, safety, and completion of work
• Maintain oversight of tools, equipment, and maintenance inventory
• Identify issues proactively and implement solutions without waiting for direction

Required Experience & Technical Qualifications

• Minimum 10 years of experience in building maintenance, construction, or multifamily maintenance
• Strong, hands-on expertise in:
  • Plumbing
  • Carpentry
  • General building systems and repairs
• Demonstrated leadership experience in residential or multifamily environments
• Proven ability to troubleshoot, prioritize, and execute independently
• Comfortable working in a fast-paced, resident-occupied setting with a small team

Professional Attributes Valued

• High standards for quality, durability, and workmanship
• Strong customer service approach when interacting with residents and colleagues
• Leadership through accountability and consistency
• Willingness to work hands-on while managing operational responsibilities
• Initiative, sound judgment, and practical problem-solving ability
• Reliability, adaptability, and follow-through

Success in the First 90 Days

• Stabilize work order response and completion times
• Improve efficiency and quality of apartment turnovers
• Establish clear maintenance standards within a small team environment
• Identify preventative maintenance gaps and address them proactively

Additional Notes

Candidates located outside Long Island are strongly encouraged to apply, provided they can reliably meet the operational demands of the role. This opportunity is best suited for experienced maintenance leaders seeking long-term stability, responsibility, and the ability to make a measurable impact within a streamlined operation.