Maintenance Porter

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. There is no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out”. We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

We are reinventing parking to power checkout‑free experiences anywhere you go and give us back our most valuable asset, time.

• Perform all maintenance and cleaning tasks noted in the checklists and as directed by the facility manager/supervisor.
• Walk the garage daily to note and correct any maintenance problems.
• Sweep and pick up around the entrances and exits to the garage and stairwells as well as clean surface area rails and other areas.
• Empty all trashcans in the garage, the booth, and the office.
• Paint any and all areas of the facility as directed by the facility manager/supervisor.
• Replace burned‑out bulbs.
• Apply oil absorbent to oil spills.
• Submit requests for repairs or maintenance.
• Check conditions of safety items such as gate arms to ensure clearance bars are secure.
• Check ticket spitters and gates daily for proper operation, ticket supply, accuracy of time on clock, and general appearance.
• Provide ticket and record gate counters to the Manager.
• Keep an inventory of janitorial supplies.
• Maintain a garage/lot sweep sheet.
• Operate automatic sweepers, scrubbers, outdoor equipment such as weed eater, lawnmowers or other electrical tools to repair or construct items, as applicable.
• Shovel, plow or blow snow from the entrance or exit ramps and in areas designated by the Facility Manager using shovels, snow blowers and other light‑duty equipment.
• Report any unknown, observed or suspected violations of company policy, safety hazards, or any unusual occurrence to the Facility Manager in a timely manner.
• Practice the Three Keys to Customer Satisfaction including the Five Customer Service Behaviors to ensure successful customer interactions.
• Assist customers within the facility or as directed by the Facility Manager/Supervisor.
• Resolve customer complaints independently or with the aid of a supervisor.
• Be familiar with all aspects of the operation and cover other duties, including cashier, attendant, etc., on an as‑needed basis.
• Maintain a neat and clean appearance and arrive and remain in complete uniform before and during scheduled shifts.
• Perform other duties as assigned.

• High School Diploma or equivalent. Facility maintenance, electrical and/or painting experience or skills training may be required depending on the assignment.
• Valid state‑issued driver’s license if the position requires driving company vehicles.
• Availability to work 3rd shift and/or weekends as required.
• Good oral communication:
  Speaks clearly, listens and seeks clarification, responds well to questions.
• Good written communication:
  Writes clearly and informatively; reads and interprets written information.
• Excellent customer service:
  Maintains a positive attitude and responds to requests for service and assistance.
• Adaptability:
  Adapts to changes in the work environment and handles unexpected events.
• Judgment:
  Exhibits sound and accurate judgment.
• Professionalism:
  Remains composed under pressure.
• Language:
  Reads, writes and interprets English; responds to common inquiries or complaints from customers.
• Physical demands:
  Able to use hands and fingers, stand or walk up to 8 hours, lift and move 50 pounds, work in extreme weather, withstand dust and chemicals.

• Fantastic opportunities for career growth.
• A knowledgeable, high‑achieving, experienced team.
• Learning opportunities through our internal training program, SP+ University.
• We care about inclusion, innovation, the environment, and more.
• A free and confidential employee assistance program (EAP) that provides support and resources 24/7.

• 401(k) Match Program.
• Health, vision and dental insurance.
• Short‑term and long‑term life insurance.
• Benefits package may vary by location.
• Eligible employees participate in various benefits plans including medical, dental, vision, flexible spending accounts, long‑/short‑term disability, life insurance, accident insurance, 401(k) and paid time off.

$17.00 per hour

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

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