Porter, Maintenance​/Cleaning

Twin Pines is a fast-growing, full-service property management firm redefining multifamily living across New York City from market‑rate communities to large‑scale affordable housing portfolios. We operate some of the city’s most complex and impactful assets, that have helped shape neighborhoods.

Our team works at the intersection of performance, compliance, hospitality, and resident experience. We partner with sophisticated owners and institutions, giving our professionals exposure to high‑level strategy while staying close to the day‑to‑day operations that drive real results.

We leverage cutting‑edge technology, data analytics, and best practices, offering our team the tools, structure, and career pathways of a national platform while maintaining the agility and entrepreneurial spirit of a New York–focused firm.

At Twin Pines, you won’t just manage properties, you’ll solve complex challenges and grow alongside a leadership team that values accountability, innovation, and opportunity.

The Porter is responsible for maintaining the cleanliness, appearance, and overall condition of the property’s common areas, grounds, and vacant units. This role supports leasing and resident satisfaction by ensuring the community is well‑presented, safe, and ready for occupancy at all times.

• Clean and maintain property common areas, including lobbies, hallways, stairwells, elevators, laundry rooms, restrooms, offices, and model units on a defined schedule.
• Clean vacant apartment units in preparation for marketing, showings, and occupancy.
• Ensure business offices and shared spaces are clean, organized, and professional in appearance.
• Maintain the overall exterior appearance of the property, including sidewalks, driveways, parking areas, dumpster enclosures, exterior hallways, and public spaces.
• Perform routine trash and debris removal throughout the community.
• Support seasonal upkeep, including snow removal and basic landscaping tasks as needed.

• Report maintenance issues, safety concerns, or hazards promptly to the Maintenance Supervisor or maintenance staff.
• Assist with inventory control of cleaning supplies and equipment.
• Support maintenance and operations teams with additional tasks as assigned.

• Follow all safety procedures and proper use of cleaning agents, tools, and equipment.
• Address resident questions or concerns in a friendly, professional manner.
• Maintain a high standard of customer service while working in resident‑facing areas.

• Knowledge of the safe use of cleaning agents and equipment.
• Ability to follow directions, manage tasks independently, and complete work on time.
• Strong attention to detail and commitment to cleanliness and safety.
• Willingness to follow all company safety policies and procedures.
• Prior experience cleaning multifamily residential or commercial buildings is helpful, but not required.

• High School Diploma, GED, or trade, technical, or vocational training.
• Some related experience is helpful; equivalent practical experience is welcome.

This role operates across both indoor and outdoor environments, including offices, common areas, residential units, and property grounds. The position regularly requires moving between buildings and working outdoors in varying weather conditions.

• Ability to stand and walk for extended or continuous periods.
• Ability to ascend and descend stairs, ladders, and step stools.
• Ability to lift, carry, push, pull, or move objects weighing up to 25 pounds.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to operate standard office and cleaning equipment as needed.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Medical, Dental, and Vision coverage Access to multiple medical plan options through our benefits partner, including PPO and HMO plans, allowing employees to choose coverage that best fits their needs.
• Flexible Spending Accounts (FSA) Pre‑tax accounts available for eligible healthcare and dependent…