Building Superintendent

Job Overview

The Building Superintendent serves as the on‑site facilities leader for all assigned properties, responsible for the day‑to‑day operation, maintenance, cleanliness, safety, regulatory compliance, and overall physical condition of indoor and outdoor areas.

• Perform routine and preventative maintenance tasks including plumbing, electrical, HVAC, carpentry, painting, appliance repairs, and general building repairs.
• Respond promptly to maintenance requests, emergency conditions, and after‑hours building repairs.
• Conduct regular inspections of apartments, common areas, building systems, mechanical spaces, roofs, grounds, and exterior conditions to identify maintenance and safety concerns.
• Identify, troubleshoot, and resolve maintenance issues while minimizing disruption to residents and building operations.
• Coordinate and oversee repairs performed by maintenance staff, contractors, and vendors to ensure workmanship and timely completion.

• Review, prioritize, assign, monitor, and complete incoming maintenance requests based on established priority levels (life‑threatening, urgent, routine).
• Utilize Yardi, Maintenance IQ, and other agency‑approved systems to track and manage work orders, inspections, preventative maintenance schedules, vacancy turns, violations, and major capital repairs.
• Ensure all work orders are accurately documented, including labor, materials, vendor activity, pictures, signatures, completion notes, and status updates.
• Maintain accurate and timely data entry for all maintenance‑related activities and ensure records are complete, current, and audit‑ready.
• Monitor open work orders, ensuring timely completion and follow‑up whether provided by a vendor or in‑house.
• Verify work completion and quality before closing work orders and ensure all documentation is properly recorded in agency systems.
• Generate, review, and discuss maintenance reports, aging work orders, and operational performance metrics with management as requested.

• Oversee the daily operation and performance of building systems including boilers, HVAC, elevators, fire safety, security, plumbing, electrical, and other mechanical systems to ensure compliance with NYC codes.
• Maintain inspection logs, maintenance records, equipment documentation, and compliance records as required by agency policy and regulatory requirements.
• Conduct routine building condition assessments and proactively identify maintenance, repair, and capital improvement needs.
• Coordinate and oversee licensed vendors and contractors performing inspections, repairs, testing, maintenance, and specialty services.
• Ensure building systems operate safely, efficiently, and in compliance with applicable regulatory requirements.

• Oversee contracted porter services and monitor the quality, frequency, and effectiveness of cleaning services throughout the property.
• Conduct regular inspections of common areas, grounds, refuse areas, laundry rooms, stairwells, hallways, elevators, and other shared spaces to ensure cleanliness standards are maintained.
• Ensure garbage, recycling, and bulk waste are managed in accordance with NYC sanitation requirements and agency standards.
• Maintain responsibility for overall building cleanliness and sanitation regardless of whether services are performed by contracted porters or maintenance staff.
• Address cleaning deficiencies, document performance concerns, and communicate service issues to management and vendors as necessary.
• Ensure essential cleaning, garbage removal, and sanitation functions are maintained during porter absences, staffing shortages, or emergencies.
• Coordinate pest control services and monitor building conditions to prevent infestations and sanitation‑related issues.

• Interact professionally, respectfully, and courteously with residents, staff, visitors, contractors, and community partners.
• Respond to resident maintenance concerns and provide updates regarding repair status and access requirements.
• Report resident concerns, incidents, building issues, or health and safety concerns to Property Management and Supportive…