Facilities Manager; Boston

Daily Provisions | Boston Seaport
200 Seaport Boulevard
Boston, MA 02210, USA

Union Square Hospitality Group (USHG) has created some of New York’s most beloved restaurants, cafes, and bars, which offer outstanding food delivered with our signature warmth and hospitality. Founded by Danny Meyer with the opening of Union Square Cafe in 1985, the company now extends beyond the walls of its eateries. USHG has long supported its communities through hunger relief and civic organizations.

USHG holds 28 James Beard Awards and numerous accolades for its distinctive style of hospitality.

The Facilities Manager will drive best practices for sustaining safe and well‑maintained restaurants across the USHG portfolio. You will ensure all maintenance and capital improvement tasks are of high quality and timely execution. You are a self‑starter and are able to operate autonomously. This role is 20% hands‑on and 80% working with Facilities Vendor Partners. You will routinely interface directly with operational staff to understand priorities, and plan for immediate and future needs.

The Facilities Manager will spend their time between our restaurants in Boston and Detroit, with travel expenses paid for by the company.
You will be based in Boston and travel to Detroit on a quarterly basis.

• Consistently support a culture of Enlightened Hospitality
• Responsible for supporting on‑site operations teams with facilities upkeep and improvements to maintain safe and efficient restaurants
• Perform maintenance tasks such as painting, patching, small plumbing and HVAC repairs, carpentry repairs
• Review locations proactively to identify current and future maintenance needs before they become emergencies
• Manage capital improvement projects through understanding operational needs, soliciting multiple vendor quotes, selecting qualified bidders and overseeing execution of work
• Ensure facilities are in code and regulatory compliance with local agencies
• Monitor vendor and contractor performance at each USHG location ensuring prompt service intervals, quality of work, and timely invoice processing
• Communicate with operations staff for in‑house maintenance issues and communicate with contracted service and repair companies for repairs
• Perform maintenance tasks as needed throughout the businesses
• Maintain positive working relationships with all operational staff and their leadership structure at each USHG restaurant
• Provide on‑site support for internal operators or external vendors as needed. This may include off‑hours or weekend visits and communications for emergency situations

• 2–3 years of Facilities Management experience or equivalent construction project management/trade experience
• Previous experience in trades such as plumbing, carpentry, electrical or handywork is strongly preferred
• Ability to lift 50 lb and work in tight places
• Ability to perform light maintenance repairs
• Computer knowledge / Microsoft Office
• Diplomatic communication skills with a high level of integrity
• Prior management experience is a plus. Must excel at all points of management:
  Planning, Organizing, Directing, and Controlling
• Proficient knowledge of systems and processes in operations
• Ability to demonstrate discretion and leadership in complex employee relations matters
• Ability to embody, teach, and inspire our USHG Beliefs

• Competitive pay and bonus potential:
  Annual compensation of $75,000 – $85,000, plus eligibility for a performance‑based bonus, with consideration for your experience and impact. Travel expenses such as hotel, dining stipend, etc. will be paid for by the company
• Comprehensive health coverage:
  Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
• Time to recharge:
  Generous paid time off and paid parental leave to support life outside of work
• Investing in your future: A matched 401(k) plan to help you grow long‑term savings
• Peace of mind:
  Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
• Support in times of need:
  Access to the USHG HUGS Employee Relief Fund, offering direct…