Superintendent, Maintenance​/Cleaning

Our Story

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community‑based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low‑income older persons, many of whom live with mental illness and/or have experienced homelessness.

Under the direct supervision of the Property Manager, the superintendent is responsible for ensuring the overall maintenance functionality and cleanliness of the property while supervising housekeeping staff to ensure all units and common areas are kept in pristine condition for residents and staff. Supervise and manage the porters and housekeeping staff to ensure cleanliness standards are met.

This is a full‑time position (5 days a week) on‑site.

• Coordinate and collaborate with all heads of department (Property Manager, Area Manager, Facilities) to maintain a clean and safe building.
• Directly supervise one (1) porter, with the goal of building strong, and solid teamwork, to ensure that required tasks are consistently and fully completed and needs that arise are addressed in a timely, safe, and effective manner.
• Ensure that all cleaning, maintenance and custodial work in the building is being done properly and in a timely manner.
• Ensure that all tenant work requests are responded to within 24 hours; however, in case of emergency, ensure that the situation is addressed immediately.

The superintendent must submit to management the following:

• Written requests for janitorial, maintenance, and repair supplies when needed
• Superintendent Weekly Report with attached completed work request orders
• Daily maintenance log report
• Janitorial supplies inventory list
• Apartment appliance lists with model and serial numbers
• Fire extinguisher and smoke/carbon detector location lists
• Exhaust fan location list
• Provide a weekly heating report and follow up on heat complaints during the heating season months (October 1st – May 31st).
• Report any incidents, damages or violations to property manager
• Assist with procurement of cleaning and maintenance supplies
• Maintain accurate records of maintenance and cleaning activities

• Prepare vacant apartments (within thirty (30) days) for occupancy
• Ensure that painting, carpentry, plumbing, electrical, heating, ventilation and air conditioning tasks (repairs, upgrades, cleaning, basic maintenance) are performed in a competent and timely manner
• Maintain grease traps
• Strip and wax floors, as needed
• Perform minor repairs on small appliances, including roof fans, air‑conditioners, stoves, refrigerators, etc.
• Implement energy and water conservation projects as mandated by owner/management.

• Ensure that all operating equipment is maintained properly and implement procedures in the event of equipment malfunctioning.
• Perform preventive maintenance checks on all machinery and report any defects and preventive measures to management; also, monitor, and ensure that proper preventive maintenance tasks are being performed thoroughly as prescribed, and on schedule.
• Observe water, electrical meters, and heating/hot water system gauges to ensure proper operation, and report any malfunctions to management.
• Lie with service contracts, e.g., (heating system, generator, elevator, compactor, laundry machines, and fire alarm system) when necessary, in case of breakdown or emergencies

• Assure proper on‑site recycling procedures that the building complies with all mandated recycling programs.
• Assure that all staff handling garbage follow appropriate procedures and wear protective attire e.g. goggles, gloves, rubber apron, steel toe boots.
• Ensure the proper functioning and cleanliness of the compactor chute.
• Ensure that the garbage is bagged properly according to sanitation codes, and that garbage and recycling items are set out for pickup as scheduled.

• Assist with all code compliance items, with the goal of maintaining consistent and complete compliance with all code requirements, and company policies.
• Pro…