Facilities and Housekeeping Manager

Position Summary

Reporting to the Facilities Services Manager who provides general direction and coordination of work, the Facilities and Housekeeping Supervisor is responsible for the supervision, training, record keeping, and coordination of event preparation and breakdown for Custodial and Maintenance staff. The supervisor oversees the daily operational and personnel activities of the department's staff, including custodial staff, Mechanics and Trades in campus buildings, including Residence Halls, off-site locations, and grounds.

The Facilities Supervisor will also conduct daily campus and building inspections and provide daily inspection reports and feedback to the Manager for Facilities Operations & Maintenance.

Work Schedule: Monday - Friday 6:00 am - 3:00 pm

• Supervise, train, and instruct assigned unionized personnel in the care, cleaning, and upkeep of all YU Facilities, including Residence Halls and Academic Buildings.
• Inspect assigned areas; ensure that departmental/facility cleanliness standards are met.
• Evaluate the performance of employees against established standards and counsel them on performance; take or recommend corrective or disciplinary action when necessary.
• Responsible for personnel administration of unionized departmental staff and its many related activities, including employee records, timekeeping, accrued leave balances, etc.
• Instruct employees in methods and use of facilities and custodial materials, equipment, and supplies.
• Requisition Custodial and maintenance supplies, equipment, and parts as needed, and test new products. Maintain inventory of equipment and Custodial supplies.
• Supervise preparation for special events; set-up, break-down, cleaning, etc.
• Work with the Residential Life housing office during summer months to ensure that Residence Hall rooms are ready when occupants arrive; coordinate work between arriving groups so that all rooms are cleaned and ready at that time.
• During the daily walkthrough, provide repair and maintenance notes in the report to Management.
• Ensure that the rules and regulations of the College, policies and procedures of the Physical Plant, and all safety regulations are known and observed by staff.
• The Facilities and Housekeeping Supervisor will work in close association with the various Departments of the College to identify and facilitate service delivery to those Departments.
• Attend required training sessions to improve work methods, knowledge of equipment, supplies, and safety methods.
• In the absence of Facility Managers, the Facilities and Housekeeping Supervisor will act as the primary conduit for all physical plant issues.
• Provide lead and coordination of facility-related emergencies, including commercial tenant issues and applicable outside agencies.
• The Facilities and Housekeeping Supervisor will act as the primary contact for all outside vendor activity during office off-hours and weekends.
• Submit requests for supplies and equipment.
• Perform related duties as assigned.

• Associate's Degree and/or 3-5 years of experience working in a diverse housekeeping and facilities environment.
• Knowledge of general union guidelines and operating procedures.
• Experience in higher education is preferred.

• Working knowledge of Custodial equipment and chemicals; demonstrated general knowledge of cleaning terms and safety procedures related to the handling of cleaning solutions, supplies, and equipment.
• Ability to conduct employee training sessions in the care and operation of institutional equipment and proper use of institutional cleaning chemicals, equipment, hazardous materials, etc.
• Demonstrated ability to establish and maintain effective working relationships with diverse constituencies.
• Ability to effectively and clearly communicate orally, electronically, and in writing.
• Ability to maintain records; write reports as required.
• Ability to coordinate the work activity of assigned staff and report daily back to the Manager.
• Ability to remain calm and stay focused while carrying out the functions of the position during stressful conditions (Commencement, Alumni Weekend, Move-Out, Move-In, etc.).
• Excellent problem-solving skills and sound judgment; ability to understand and apply the College's and Department's policies and procedures.
• Interact directly with other Facilities Services staff and community members, including Public Safety Officers, students, staff, and faculty members.
• Ability to maintain a professional working relationship with others that is supportive of the Facilities Services mission.
• Problem-solving skills, sound judgment and ability to understand and apply the College's and Department's policies and procedures.
• Ability to maintain confidentiality.
• Ability to work effectively in a service-oriented environment subject to frequently changing priorities, which may require re-prioritization of daily operations. Ability to kneel, crawl, bend, stoop, push, pull, lift, and carry…