Director of Environmental Services

Director Of Environmental Services & Maintenance

The Director of Environmental Services & Maintenance is responsible for planning, organizing, directing, and evaluating all Environmental Services (Housekeeping) and Maintenance operations to ensure the facility is maintained in a clean, safe, sanitary, functional, and comfortable manner. This position oversees housekeeping, building maintenance, grounds, utilities, life safety systems, environmental compliance, emergency preparedness, infection prevention support, and regulatory compliance in accordance with federal, state, and local regulations, Life Safety Code requirements, OSHA standards, and facility policies.

The Director provides leadership to departmental staff, develops operational goals, manages budgets, oversees contractors and vendors, and collaborates with facility leadership to maintain an environment that promotes resident safety, quality care, and operational excellence.

Leadership & Administration

• Direct the overall operations of the Environmental Services and Maintenance departments.
• Develop, implement, evaluate, and annually review departmental policies, procedures, and operational standards.
• Establish departmental goals, objectives, work schedules, and performance expectations.
• Delegate responsibilities and designate qualified personnel to assume leadership responsibilities during absences.
• Coordinate departmental activities with Nursing, Dietary, Rehabilitation, Activities, Administration, Infection Prevention, and other departments.
• Maintain accurate departmental records, reports, inspections, corrective action plans, and documentation.
• Participate in state, federal, and accreditation surveys and implement corrective actions as required.
• Assist with the facility assessment process and emergency preparedness planning.
• Prepare reports and recommendations for the Administrator regarding departmental operations, staffing, capital improvements, equipment needs, and regulatory compliance.

Environmental Services Operations

• Direct all housekeeping operations to maintain a clean, sanitary, safe, and attractive environment.
• Ensure resident rooms, common areas, offices, treatment areas, and public spaces meet cleanliness standards.
• Monitor housekeeping quality through routine inspections.
• Maintain appropriate inventories of cleaning chemicals, supplies, equipment, linens, and personal protective equipment (PPE).
• Ensure all cleaning and disinfecting products meet EPA requirements.
• Develop cleaning schedules and quality assurance measures.
• Monitor housekeeping supply usage to reduce waste while maintaining quality standards.
• Assist Infection Prevention with environmental cleaning initiatives and surveillance activities.

Maintenance & Physical Plant Operations

• Direct preventive, predictive, and corrective maintenance programs.
• Ensure proper operation of building systems including HVAC, plumbing, electrical, mechanical, generators, boilers, compressors, emergency power, fire alarm systems, smoke detectors, and other life safety systems.
• Conduct routine inspections of the facility, grounds, parking areas, lighting, sidewalks, equipment, and infrastructure.
• Coordinate repairs, renovations, capital projects, and equipment installations.
• Supervise contractors and vendors to ensure quality work, regulatory compliance, and budget adherence.
• Interpret blueprints, specifications, and work orders.
• Maintain grounds, landscaping, snow removal, and exterior appearance.
• Maintain required maintenance logs, inspection records, and regulatory documentation.

Regulatory Compliance & Safety

• Ensure compliance with CMS regulations, OSHA standards, NFPA Life Safety Code requirements, EPA regulations, infection prevention standards, and applicable state and local codes.
• Maintain facility readiness for regulatory surveys and inspections.
• Participate on Quality Assurance and Performance Improvement (QAPI), Infection Prevention, Safety, Emergency Preparedness, and Risk Management committees.
• Collaborate with the Infection Preventionist to maintain appropriate environmental cleaning and infection control practices.
• Ensure staff properly utilize PPE, Safety Data Sheets (SDS), chemicals, and hazardous materials.
• Investigate accidents, injuries, unsafe conditions, and incidents involving environmental services or maintenance operations.
• Develop and implement corrective action plans as necessary.
• Maintain emergency preparedness plans utilizing an all-hazards approach.
• Coordinate fire safety, evacuation, disaster preparedness, and emergency utility management programs.
• Ensure proper labeling and handling of contaminated equipment and infectious waste.

Personnel Management

• Recruit, interview, hire, orient, supervise, evaluate, discipline, and terminate employees in accordance with facility policy.
• Develop staffing plans and work schedules to ensure adequate departmental coverage.
• Maintain on-call schedules for emergency maintenance response.
• Monitor attendance, productivity, competencies,…