Supervisor of Equipment Tech Support

Description

Job Title:

Supervisor of Equipment Tech Support

Department:
Maintenance of Equipment

MTA Agency: LIRR

Primary Location(s):
Various

Salary Range: $92,632- $

Safety Sensitive:
Yes

Union Affiliation: LIR - IRSA Ldg 1 11A

Closing Date:
Open Until filled

Chartered in 1834, the Long Island Railroad (LIRR) is the largest, busiest, and oldest continuously operating commuter railroad in the United States. In 2024, this 24/7/365 operation served 75.5 million riders on a system that stretches nearly 120 miles – from Penn Station and Grand Central Madison in Manhattan to Montauk on the eastern tip of Long Island.

Please note that this position has been designated as a “Policy Maker” pursuant to the New York State Public Officers Law & the MTA Code of Ethics. As such, you will be required to complete a Financial Disclosure Statement that will be provided to you by the New York State Joint Commission on Public Ethics.

This position is eligible for teleworking, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire

Responsible to support the overall Operation by providing Technical Support for all fleet types (MU (multiple-unit) and Diesel) as required. The position exists to Guide, instruct, oversee, and inspect the work of craft personnel and to ensure the Maintenance of Equipment Department meet its goals and objectives relative to the performance of the fleet (MDBF) mean distance between failures), reliability, car availability, etc) by providing technical expertise, advanced troubleshooting, fleet surveys, inspections, vendor assessment, technical direction, software upgrades, downloads, download analysis and training as the need arises (including off shifts, weekends and various locations).

• Responsibilities may include but are not limited to:
• Guide, instruct, oversee, and inspect the work of craft personnel. Provide related technical support and assistance on the diagnosis of difficult equipment problems, upgrade of skills, and introduction of new technical concepts with authority to instruct craft personnel in the course of their maintenance of equipment duties. Provide assistance and be available 24 hours a day, 7 days a week at all locations.
  
  Respond to emergencies and inclement weather to address equipment issues during weekends and off-shift hours as required. Provide standby assistance when required.
• Provide technical support in the identifying analyzing and diagnosing and repairing of recurring defects occurring in shops and/or yards.
• Coordinate and conduct road testing of propulsion and dynamic brake systems. Coordinate and conduct air brake testing, door system testing, ATC (Automatic Train Control) system
• Coordinate and conduct road testing of propulsion and dynamic brake systems. Coordinate and conduct air brake testing, door system testing, ATC (Automatic Train Control) system testing and any other related testing/diagnostics. Provide recommendations on resolutions and perform repairs as necessary.
• Provide assistance to Equipment Engineering in conducting special tests, proving and integrating modifications into the Fleet, and conducting follow-up inspections to test the validity of these modifications.
• Participate in various Task Forces, Process Improvement Teams (PITs) relative to equipment analysis and reliability, as directed
• Ensure a safe working environment and adherence to guidelines of company safety policies and procedures. Lead by example
• Perform other assignments as requested by Sr. Management
• End Results Expected
• Performs other duties as assigned
• Complies with all policies and standards
• May be required to work hours outside regular work hours, as applicable
• Observes the work performed by contractors, as applicable
• Reviews invoices and approves them if the work has contractual standards, as applicable
• Addresses performance issues with the contractor when possible, as applicable
• Escalates issues to other parties when needed, as applicable

• H.S. Diploma or General Education Degree (GED) or its educated equivalent (GED or TASC) approved by a State's…