Fleet Maintenance Manager

As the Maintenance Manager, you will lead the daily maintenance, fleet readiness, and maintenance facility functions for Cathay Express Transportation, Inc.’s Queens operation. Reporting to the assigned operations leader and coordinating with Maintenance & Fleet leadership, this hands‑on role is responsible for safe, compliant, reliable, and service‑ready vehicles, maintenance staff direction, vendor coordination, preventive maintenance, repairs, inspections, parts control, shop safety, and maintenance records.

The Maintenance Manager is expected to protect daily pull‑out, support service continuity, and ensure maintenance practices meet Company, client, and New York State DOT expectations.

Cathay Express Transportation, Inc. is a Queens-based transportation provider serving patients, nursing homes, clinics, private organizations, healthcare partners, public agencies, and community transportation customers throughout New York City and New York State. The company provides non‑emergency medical transportation, ambulette, wheelchair, stretcher, school bus, public transit, and related mobility services with a strong focus on safe, timely, reliable, and customer‑centered service.

Cathay leaders are expected to manage through the Company's Five Operating Pillars:
Safety, Service, People, Accountability, and Continuous Improvement. These principles guide daily decision‑making, employee development, customer communication, operational performance, and continuous improvement across the contract.

• Lead the day‑to‑day maintenance operation, including mechanics, bus washers, utility workers, vendors, and related administrative support.
• Plan daily work assignments to protect pullout, vehicle availability, scheduled service, inspections, and repair priorities.
• Ensure buses and support vehicles are safe, clean, inspected, fueled, and service‑ready before assignment.
• Maintain clear communication with operations and dispatch on vehicle status, spares, road calls, defects, and service‑impacting repairs.

• Maintain maintenance practices, records, and inspections in line with New York State DOT, client, and Company requirements.
• Support NYSDOT inspections, audits, corrective actions, preventive maintenance records, and vehicle compliance files.
• Ensure DVIR defects, out‑of‑service issues, safety concerns, and repeated vehicle problems are documented, prioritized, and resolved.
• Reinforce shop safety, safe work practices, environmental controls, and Company policies; no unsafe vehicle may be placed in service.

• Develop, monitor, and execute preventive maintenance schedules for all assigned vehicles and equipment.
• Approve repair priorities based on safety, service needs, parts availability, inspection deadlines, and scheduled operations.
• Track PM compliance, vehicle availability, road calls, repeat defects, open work orders, and repair turnaround times.
• Review completed repairs for quality, accuracy, documentation, and readiness before vehicles return to service.

• Hire, train, schedule, coach, and hold maintenance staff accountable for safety, productivity, quality, attendance, and documentation.
• Conduct practical training on inspections, DVIR follow‑up, shop procedures, vehicle systems, safety rules, and maintenance documentation.
• Address performance issues promptly and coordinate with HR, Safety, and leadership on corrective action when needed.
• Maintain a professional, organized, and accountable shop culture focused on safety, service, and reliability.

• Coordinate and oversee…