Maintenance Supervisor

Waterford Real Estate Management is a real estate management company with over 50 years of experience in property management and with a growing 1,000+ portfolio of multifamily and retail units.

We combine hands‑on property operations with data‑driven decision‑making to deliver best‑in‑class service for both residents and owners.

Our headquarters are in Union, NJ. Our mission is simple: create places where residents are proud to live and investors are proud to own.

The Maintenance Manager ensures the physical aspects of the Community meet established standards for safety, appearance, and operation. Manage the inventory of “ready” apartments to support the Community’s marketing and leasing efforts, completing the turn process, completing work orders, and inspecting ready apartments for move‑in quality. The Maintenance Manager will handle all efforts to manage the property in an efficient manner.

Responsible for complying with the Company’s and the Community’s operating and safety policies and procedures and adhering to Federal, State and Local laws pertaining to the operation of the Community. This position is also responsible for complying with all State, Federal and/or Local Fair Housing laws.

Assists with diagnosing and performing minor or routine maintenance or repair involving the following daily:

• Electrical and plumbing
• Hot water boiler heating systems
• Appliances
• Hardwood and vinyl flooring
• Interior/exterior lighting
• Gas fixtures and appliances
• Door and P.O. box locks, security systems, water intrusion, walls, amenity areas

Anticipates, identifies, and assists with correcting all maintenance problems involving the property.

Performs effective emergency maintenance (after hours) as required.

Maintain Fire and Life safety systems and schedule required inspections.

Performs building and common area upkeep daily in accordance with Company’s standards.

Assists in keeping grounds neat and free of litter.

Assists with Boiler trouble calls and completes radiator repairs and replacements, as necessary

Assists with removal and transfer of appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant. Assist in moving abandoned furniture, appliances, etc., when necessary.

Assures all service requests are completed daily (within 24 hours).

Accurately documents work performed on service request; follows-up on completed service requests to ensure satisfaction.

Promotes good public relations with residents, co‑workers and team members through great “people” attitude and resident trust.

Maintains a clean and well‑organised maintenance shop/office.

Completes weekly/monthly preventive maintenance checklist

Complete daily property walks to anticipate, identify, and assist with correcting all maintenance problems identified.

Maintain outside waste containers – keep clean, organised and manage bulk items

Complete painting projects for vacant apartments, common areas and exterior areas of the community.

Complete Janitorial duties – empty trash, wiping down surfaces, dusting and restocking common areas

Performing salting and snow and removal responsibilities

Performing light checks weekly and replacing light bulbs throughout the community and exterior amenities of the community.

Scheduling and maintaining vendors for the turn/renovation process and service requests when necessary.

Effectively communicate to 3rd Party vendors to ensure services are aligned with building and company policy.

Uses company timekeeping software to document time and attendance, approving timecard for each pay cycle.

Performs other duties as assigned.

Adherence to all Waterford REM employee policies, Code of Conduct and applicable rules, laws, regulations or bargaining agreements.

Ability to handle and prioritize multiple tasks and meet all deadlines.

Excellent verbal and written communication skills.

Must have own hand and power tools.

Excellent organizational and attention to detail.

Strong problem‑solving skills.

Strong technology skills/abilities.

Ability to analyze risk and elevate.

Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals.

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