Ice Technician

Ice Technician – The Rink at Rockefeller Center

2026–27 Season | October–Early Spring

SPS isseekingdependable, safety-minded, and detail-oriented individuals to join the operations team at The Rink at Rockefeller Center. As an Ice Technician, you will helpmaintainthe quality, safety, and presentation of the ice and surrounding venue while supporting smooth day-to-day rink operations.

This hands-on role is primarily responsible foroperatingthe iceresurfacer, completing ice maintenance,monitoringconditions, and keeping the rink and adjacent areas clean, safe, and guest-ready. Ice Technicians may alsoassistwith general Skate House responsibilities and light repairs involving lockers, facilities, rental skates, and other rink equipment as needed.

The Rink is a seasonal cold-weather operation that runs rain or shine throughout the demanding winter. Candidates must be comfortable working indoors and outdoors in cold temperatures and changing weather conditions, including rain, snow, and wind. Aportionof each shift may take place on or near the ice; an insulated winter jacket and vest will be provided.

Schedules may include early mornings, daytime hours, evenings, late nights, weekends, holidays, and other high-volume periods. Weekend and holiday availability is required, with dependable morning and late-night availability strongly preferred.

Ice Technicians help ensure that the ice surface, equipment, and surrounding areas meet The Rink’s safety, operational, and presentation standards. Theyoperatethe iceresurfacer, support ice cuts and maintenance,identify and report hazards or equipment concerns, andassistwith general venue upkeep and Skate House operations.

Safety is thefirst priorityof this role — Ice Technicians work in and around guests and mustoperateequipment with constant awareness of everyone on and near the ice. Ice Technicians are also guest-facing team members and are expected to bring the same warm, professional presence as the rest of the team, and may be asked to fill in at any other position at The Rink as needed.

Team members should be willing and able toassistin those areas when requested.

• Operate the iceresurfacersafely and efficiently in accordance with established procedures.
• Complete scheduled ice cuts and support routine ice maintenance throughout the operating day.
• Monitor ice conditions and promptly report hazards, damage, or maintenance concerns to the Manager on Duty.
• Maintain clean, safe, and orderly ice-side, rink-level, and surrounding venue areas.
• Complete opening, closing, equipment checks, and operational resets as directed.
• Assist with snow removal and weather-related venue upkeep as needed.
• Support general Skate House operations, including rental skate organization, cleaning, sanitizing, and storage.
• Complete light repairs and maintenance as needed, including lockers, facilities, rental skates, and other rink equipment.
• Maintain and organize tools, supplies, and equipment; report shortages or repair needs promptly.
• Follow all ice-resurfacing, equipment, guest-service,operating, and safety procedures.
• Assistother departments and performadditionalduties that support rink operations as needed.

• Ability to communicate effectively in English, both verbally and in writing.
• Previousexperienceoperatingan iceresurfacerisrequiredfor this role.
• Previous experience in ice rink operations or facility maintenance is preferred.
• Strong attention to detail, mechanical aptitude, and the ability to follow procedures accurately.
• Ability toidentifyand address routine operational, equipment, and maintenance concerns.
• Ability to remain calm, reliable, and solutions-oriented in a fast-paced, high-volume environment.
• Must complete all required safety, equipment, and ice-resurfacingtraining and consistently follow safe-operating and personal protective equipment procedures.
• Consistent attendance and punctuality are essential functions of this role; team members are expected to arrive on time, in uniform, and ready for every assigned shift.
• Willingness and ability to fillin atany other position at The Rink as needed, and toassistin other areas when…