Superintendent, Maintenance​/Cleaning

WSFSSH MISSION STATEMENT

The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods.

Under the direct supervision of the director of the building, the superintendent is responsible for ensuring the overall maintenance functionality and cleanliness of the property while supervising housekeeping staff to ensure all units and common areas are kept in pristine condition for residents and staff. Supervise and manage the porters and housekeeping staff to ensure cleanliness standards are met. Developed cleaning schedule and assigned daily tasks to all staff, provide training on proper cleaning techniques, safety protocols and use of cleaning equipment.

Inspect clean areas regularly to ensure quality standards are upheld. Address any complaints or concerns related to housekeeping and maintenance promptly and professionally. The superintendent must demonstrate a consistent ability to be flexible to the changing daily needs of the community and to prioritize effectively. Additionally, the Superintendent will directly supervise the porters and housekeeping staff and will coordinate and collaborate with all the building and WSFSSH staff to create and maintain an environment of respect and compassion, which enhances the dignity and safety of the residents, staff, and visitors.

Please Note:
This is a LIVE In position required to be on-site 5 days a week, with some flexibility for emergencies.

• Coordinate and collaborate with all heads of department to maintain a clean and safe building.
• Directly supervise handy man, porter and housekeeping staff, with the goal of building strong, and solid teamwork,to ensure that required tasks are consistently and fully completed and needs that arise are addressed in a timely, safe, and effective manner
• Ensure that all cleaning, maintenance and custodial work in the building is being done properly and in a timely manner
• Ensure that all tenant work requests are responded to within 24 hours, however, in case of emergency, ensure that the situation is addressed immediately.

The superintendent must submit to management the following:

• Written requests for janitorial, maintenance, and repair supplies when needed
• Superintendent Weekly Report with attached completed work request orders
• Daily maintenance log report
• Janitorial supplies inventory list
• Apartment appliance lists with model and serial numbers
• Fire extinguisher and smoke/carbon detector location lists
• Exhaust fan location list
• Provide a weekly heating report and follow up on heat complaints during the heating season months (October 1st-May 31st).
• Report any incidents damages or violations to property manage
• Assist with procurement of cleaning and maintenance supplies
• Maintain accurate records of maintenance and cleaning activities

• Prepare vacant apartments (within thirty (30) days) for occupancy
• Ensure that needed Painting, Carpentry, Plumbing, Electrical, Heating, Ventilation and Air Conditioning tasks (repairs, upgrades, cleaning, basic maintenance) are performed in a competent and timely manner
• Maintain grease traps
• Strip and wax floors
• Perform minor repairs on small appliances, including roof fans, air-conditioners, stoves, refrigerators, etc.
• Implement energy and water conservation projects as mandated by owner/management.

• Ensure that all operating equipment is maintained properly and implement procedures in the eventof equipment malfunctioning.
• Perform preventive maintenance checks on all machinery and report any defects and preventive measures to management; also, monitor, and ensure that proper preventive maintenance tasks are being performed thoroughly as prescribed, and on schedule.
• Observe water, electrical meters, and boiler system gauges to ensure proper operation,and report any malfunctions to management.
• Liaison with service contractors i.e. (heating system, generator, elevator, compactor, laundry machines, and fire alarm system) when necessary, in case of break-down or emergencies.

• Assure proper on-site recycling procedures that the building complies with all mandated recycling programs.
• Assure that all staff handling garbage follow appropriate procedures and wear protective attire i.e. goggles, gloves, rubber apron, steel…