Maintenance Supervisor- Student Housing

Maintenance Supervisor

The Maintenance Supervisor is responsible for maintaining the overall physical condition, safety, appearance, and operational integrity of the community. This position leads the onsite maintenance team and oversees service requests, preventive maintenance, apartment turns, inspections, vendor activity, inventory, and ongoing maintenance projects.

Working closely with the Community Manager, the Maintenance Supervisor ensures work is completed efficiently, within established timelines and budget guidelines, and in compliance with company policies and applicable safety regulations.

Responsibilities include, but are not limited to, the following:

• Provide excellent service to residents, guests, employees, vendors, and contractors.
• Oversee the daily activities and performance of the community’s maintenance team.
• Schedule, prioritize, assign, and complete service requests, apartment turns, inspections, and preventive maintenance.
• Ensure routine service requests are addressed within established service standards, generally within 24 hours.
• Monitor apartment make-ready progress and ensure units are completed on schedule and meet company standards.
• Maintain the appearance, cleanliness, safety, and functionality of buildings, common areas, amenities, breezeways, parking lots, grounds, and entry areas.
• Inspect vacant apartments and move-outs to determine required repairs, painting, cleaning, and replacement needs.
• Maintain accurate maintenance records, logs, schedules, and status updates within the Community Service Register (CSR) or other designated property management systems.
• Keep the maintenance shop, tools, equipment, supplies, and storage areas clean, organized, secure, and compliant.
• Perform hands‑on maintenance work as needed, including HVAC, plumbing, electrical, appliance, carpentry, and general building repairs.

• Lead, schedule, train, and support maintenance technicians, groundskeepers, and other assigned team members.
• Conduct regular maintenance team meetings to review assignments, safety expectations, property standards, inventory, and operational priorities.
• Ensure team members follow uniform, identification, attendance, safety, and performance standards.
• Identify training and certification needs and coordinate development opportunities with the Community Manager.
• Cross‑train maintenance team members to ensure appropriate operational coverage.
• Provide coaching, performance feedback, and direction in partnership with the Community Manager.
• Promote teamwork, accountability, professionalism, and a resident‑focused service culture.

• Walk common areas and high‑traffic areas daily to identify cleanliness, maintenance, safety, and liability concerns.
• Coordinate property‑wide grounds inspections and trash removal, particularly following weekends and peak activity periods.
• Conduct required weekly, monthly, quarterly, and annual inspections in accordance with company standards and the CSR.
• Inspect breezeways, amenities, pools, irrigation systems, landscaping, building systems, and other community areas.
• Complete regular property walks with the Community Manager and recommend corrective actions, cost‑saving opportunities, and operational improvements.
• Identify and promptly communicate safety concerns, property damage, deferred maintenance, and potential liability issues.

• Review the make‑ready report daily and establish schedules for apartment turns.
• Maintain an accurate make‑ready board and update unit status in the appropriate system.
• Coordinate maintenance employees and vendors to ensure apartment turns are completed accurately…