Sandbox VR Times Square; NYC) Guest Experience Guides

Sandbox VR is the world's most advanced virtual reality experience, on a mission to bring people closer together through world-class immersive entertainment. Guests step into our stores, strap into full-body motion tracking gear, and become the stars of their own adventure - battling on the high seas, surviving a zombie apocalypse, or venturing into space, all with a group of friends by their side.

Since launching in 2017, we have become the leader in location-based VR, and we are just getting started. As we expand globally and establish our NYC presence, we are looking for people who value humility, and building a collaborative environment, ensuring that our guests and teammates all win collectively. If that sounds like you, join us as we build the future of entertainment.

• Create Unforgettable Guest Experiences:
  Welcome guests, guide them through their VR adventure, assist with gearing up and down, and make sure every group leaves excited about their experience.
• Master the
  
  Experience:
  
  Become an expert in our games, equipment, and guest journey while helping new team members learn the Sandbox VR experience.
• Keep Us Experience-Ready:
  Maintain clean, organized, and visually impressive guest areas, experience rooms, and VR equipment throughout every shift.
• Troubleshoot in Real Time:
  Identify and resolve basic technical issues, partnering with management and technical support when needed to keep experiences running smoothly.
• Put Safety First:
  Follow all safety, equipment, and cleanliness standards to create a safe and comfortable environment for guests and teammates.
• Be a Team Player:
  Communicate issues, ideas, and updates clearly, jump in where needed, and collaborate with your team to keep the store operating at its best.

• Guest-Obsessed:
  You're friendly, engaging, and genuinely enjoy creating memorable experiences for people. You communicate confidently and professionally while making guests feel welcome and cared for.
• Tech-Comfortable:
  You're comfortable learning new technology, working with VR equipment, and troubleshooting basic technical issues.
• Team-First:
  You bring a positive attitude, communicate well, and work effectively with others - especially during busy, high-energy shifts.
• Fast-Paced & Proactive:
  You take initiative, solve problems, learn quickly, and can stay organized while juggling multiple priorities.
• Reliable & Detail-Oriented:
  You take pride in keeping equipment and guest spaces clean, organized, safe, and ready for the next adventure.
• Ready to Move:
  You're comfortable standing and walking for extended periods and can bend, use stairs, handle VR equipment, and occasionally lift more than 40 lbs.

Pay: $19.00 - $22.00 per hour

• Paid time off & sick time
• 401(k)
• Medical, dental, vision, life, and disability insurance
• Promotion potential - we're growing, and we want you to grow with us
• Referral bonus program
• Employee discounts and perks

Note:

Evening and weekend availability may be required depending on business needs

Pay: $19.00 - $22.00 per hour

• Flexible schedule
• Work Location:
  
  In person