Porter - NYC

Reports to:

Maintenance Supervisor

Hourly Rate:$17

Twin Pines is a fast-growing, full-service property management firm redefiningmultifamily living across New York City from market-rate communities to large-scale affordable housing portfolios. Weoperatesome of the city’s most complex and impactfulassets,that have helped shape neighborhoods. Our team works at the intersection of performance, compliance, hospitality, and resident experience. We partner with sophisticated owners and institutions, giving our professionals exposure to high-level strategy while staying close to the day-to-day operations that drivereal results.

The Porter is responsible formaintainingthe cleanliness, appearance, and overall condition of the property’scommon areas, grounds, and vacant units.

This role supports leasing and resident satisfaction by ensuring the community is well-presented, safe, and ready for occupancy at all times.

• Clean andmaintainpropertycommon areas, including lobbies, hallways, stairwells, elevators, laundry rooms, restrooms, offices, and model units on a defined schedule
• Clean vacant apartment units in preparation for marketing, showings, and occupancy
• Ensure business offices and shared spaces are clean, organized, and professional in appearance
• Maintain the overall exterior appearance of the property, including sidewalks, driveways, parking areas, dumpster enclosures, exterior hallways, and public spaces
• Perform routine trash and debris removal throughout the community
• Support seasonal upkeep, including snow removal and basic landscaping tasks as needed

• Report maintenance issues, safety concerns, or hazards promptly to the Maintenance
  
  Supervisoror maintenance staff
• Assist with inventory control of cleaning supplies and equipment
• Support maintenance and operations teams withadditionaltasks as assigned

• Follow all safety procedures and proper use of cleaning agents, tools, and equipment
• Address resident questions or concerns in a friendly, professional manner
• Maintain a high standard of customer service while working in resident-facing areas

• Knowledge of the safe use of cleaning agents and equipment
• Ability to follow directions, manage tasks independently, and complete work on time
• Strong attention to detail and commitment to cleanliness and safety
• Willingness to follow all company safety policies and procedures
• Prior experience cleaning multifamily residential or commercial buildings is helpful, but not required

• High School Diploma,GED, ortrade, technical, or vocational training
• Some related experience is helpful; equivalent practical experience is welcome

This roleoperatesacross both indoor and outdoor environments, including offices,common areas, residential units, and property grounds. The position regularly requires moving between buildings and working outdoors in varying weather conditions.

• Ability to stand and walk for extended or continuous periods
• Ability to ascend and descend stairs, ladders, and step stools
• Ability to lift, carry, push, pull, or move objects weighing up to 25 pounds
• Ability to work indoors and outdoors in varying weather conditions
• Ability tooperatestandard office and cleaning equipment as needed

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance.

• Medical, Dental, and Vision coverage Access to multiple medical plan options through our benefits partner, including PPO and HMO plans, allowing employees to choose coverage that best fits…