Retail Display Installer- Technology

Overview

2020 Companies is hiring a full‑time merchandising Field Service Representative! The Field Service Representative plays a crucial role in executing shared services projects in partnership with and under the guidance of the Shared Services Field Management team. The role involves a broad range of responsibilities, focusing on execution, exceptional communication, leadership, follow‑through on tasks/timelines, and coordination within the shared services division.

The representative will perform various tasks, including break‑fix repairs, display installation, and general merchandising.

Hourly pay $18.00 per hour.

Next‑day pay on‑demand with Daily Pay.

Eligible for medical/dental/vision benefits.

$30 per month in technology reimbursement.

Paid time off.

Paid mileage and drive time.

Flexible scheduling.

Variety of job tasks.

Career pathing and growth opportunities.

• Participate and occasionally lead activities within the shared services – local/area markets and division‑wide, ensuring accurate tracking and execution of all work functions across various markets.
• Respond and remain responsible for consistent communication with field services management and Field Representatives (within 24 hours of contact).
• Complete 30 hours of field work on average per week within a 12‑month period.
• Keep availability updated and accurate.
• Fully complete all assigned jobs on or before scheduled end dates.
• Lead, install, and build displays, end caps, and fixtures.
• Maintain and update displays according to planograms and client requests.
• Conduct break‑fix repairs to ensure displays and fixtures are fully functional.
• Lead early projects, overnight and early morning installations, and installations involving a team of 2+ people and provide solution feedback.
• Manage virtual software teams and ensure successful execution of related tasks and timelines.
• Work independently and lead teams in a fast‑paced environment.
• Participate and complete a variety of training and certification programs.
• Accurately track, manage, record, and communicate activity via designated systems/workflows.
• Be available for weekend, holiday, and early morning assignments as needed.
• Schedule and plan hours and locations, which may vary weekly, including occasional weekends, some early morning hours, and/or holidays based on store/client requirements.
• Provide daily communication, direction, training, and guidance to the team.
• Assist other members and ensure that team goals are met and completed.
• Follow up on timelines associated with accurate timecard submission, reporting anomalies daily with needed corrections.
• Implement shared services initiatives effectively, ensuring alignment with organizational goals and timelines.
• Build and maintain strong relationships within the shared services team – local/regional markets, clients, and other stakeholders.
• Act as a leader and mentor, fostering collaboration and communication across all levels of the organization.
• Travel to all assigned locations within the market and region as required for projects and programs.
• Support local market and regional teams in executing all projects assigned to the shared services division.
• Demonstrate professionalism, effective communication skills, and strong leadership abilities while representing the company.
• Set a high standard for behavior, fostering a positive work environment, and ensuring transparent, respectful communication with all team members.
• Work across all aspects of the company and through cross‑functional processes to ensure alignment and operational success.
• Lead and perform various tasks across different divisions, ensuring shared services integrate seamlessly into the daily/weekly workflow.
• Ensure customer and client satisfaction is met / continually improved according to established shared service field KPIs.
• Look for opportunities to address and course‑correct behaviors while being open to feedback.

• Must be 18 years or older and authorized to work in the United States.
• Flexible availability Monday through Friday, as well as weekends and holidays as needed. Early morning and late‑night availability is also required. Maintain a minimum of 30…