Field Service Technician

Overview

Verifi is a global SaaS and IoT company focused on the construction industry, providing end‑to‑end solutions—from embedded sensors to cloud‑based analytics—to boost efficiency, ensure sustainability, and unlock actionable insights. We are building a supportive, high‑performance team to drive the next wave of digital transformation.

• Interact regularly with plant management, batch plant operators, concrete mixer truck drivers, and truck maintenance management and mechanics.
• Work independently at customer sites, spending approximately 80% of time as the sole Verifi employee.
• Schedule flexibility is required; field visits may occur late at night or very early in the morning.
• Perform installation, preventive and scheduled maintenance, calibration, and emergency repair of Verifi equipment (including on‑truck admixture dispensing equipment).
• Review and analyze system performance reports, identify problem areas, and develop resolutions; coordinate problem resolution with other employees and act as the local liaison and first line of contact to the customer.
• Assist Field Sales Representatives in winning and maintaining customer contracts by building and maintaining professional relationships with customers.
• Understand the impact of customer satisfaction to achieve corporate goals.

• Broad knowledge of computer systems configuration, mechanical systems, pneumatic systems, 12/24 V DC electrical systems, and hydraulic system principals.
• Ability to learn new technology and processes quickly.
• Strong verbal and written communication skills with colleagues and customers.
• Organized and detail oriented, particularly with regard to maintaining records.
• Hands‑on electro‑mechanical aptitude.
• Experience with hand tools, power tools, meters, gauges.
• Experience in field service type work.
• Working knowledge of the Ready Mix Concrete industry.
• Ability to lift 50 pounds.
• Flexible work hours, overnight travel.
• Ability to respond to short notice project work and emergency service.

• Required:
  
  High School Diploma.
• Preferred:
  Associate's Degree – Mechanical/Electrical Focus.

Saint‑Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint‑Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

Base salary range: $52,500 – $82,500 per year (varies by geographic region and other factors). Eligible for an annual bonus targeting 8% of base salary. Total Target Cash range: $56,700 – $89,100. Benefits include health, dental, vision, and prescription drug coverage; healthcare savings and flexible spending accounts;
Live Well Wellness Program; employee assistance program; paid time off and paid parental leave; retirement plans with company match and cash balance pension plan; life and disability insurance; commuter benefits; group legal; identity theft protection; auto and home insurance; pet insurance; volunteer day; and Perk Spot employee discount program.