Accounts Receivable Specialist

Johnstone Supply has been providing brand name products, expert technical knowledge and superior customer service to the HVAC/R (heating, ventilation, air‑conditioning and refrigeration) industry since 1953. We have 7 locally owned and operated stores backed by the national buying power of over 400 stores and five regional distribution centers. One of the distribution centers is 250,000 square feet and located in Joliet, Illinois.

Our company locations include Niles, Chicago, Melrose Park, Downers Grove, Elk Grove and Vernon Hills. We are growing and are seeking a strong

Monitor customer account details, post payments, reconcile bank account, resolve store and customer receivable issues.

• Perform account reconciliations
• Research and resolve payment discrepancies
• Investigate and resolve customer queries
• Review AR aging to ensure compliance
• Maintain accounts receivable customer notes, files and records
• Generate age analysis/reports
• Process adjustments credits/returns
• Generate and send out statements and invoices
• Carry out collection and reporting activities
• Maintain customer maintenance for new and existing customers
• Prepare and process federal and state tax statements and payments

Cash application knowledge

• Checks
• Cash
• ACH
• Wire Transfers
• Credit Cards
• Process credit card payments
• Follow up on allocated payments

Prepare and charge all credit card customers on a routine basis

• Follow up on expired cards
• Follow up with customers on discrepancies/disputed credit card charges
• Clean up customer accounts

Credit Limits

• Process new customer credit applications
• Review customers for hold orders
• Monitor and release orders
• Increase and decrease credit limits

Other

• Understand the process and the work flow for buying groups
• Communicate with customers via phone, email, mail or personally
• Problem analysis and problem solving skills
• Good verbal and written communication skills
• Attention to detail and accuracy
• Organizational skills
• Other duties as assigned by Supervisor/Manager

Years + of solid Accounts Receivable Experience

• Solid understanding of accounting processes
• Strong analytical skills
• Very detailed orientated
• Strong organizational and time management skills
• Basic Microsoft Excel skills
  
  Aptitude for learning new software applications

All your information will be kept confidential according to EEO guidelines.