Sales Support & Facilities Coordinator

Job Details

Location:

NILES - Niles, IL 60714

Position Type:
Full Time

Salary Range: $1.00 - $2.00 hourly

Shift: Day

Job Category:
Sales

We are seeking a detail-oriented and proactive Sales Support & Facilities Coordinator to join our team at Kobayashi Healthcare International. This role plays a crucial part in supporting our sales team and ensuring smooth operations of sales administrative tasks. The role also encompasses the responsibility of building maintenance management. The ideal candidate will possess excellent organizational skills, strong attention to detail, and the ability to thrive in a fast-paced environment within the pharmaceutical industry.

• Assist the sales team with administrative tasks such as preparing sales reports and commission reports.
• Handle inquiries and provide information to customers and internal stakeholders regarding products, pricing, and availability.
• Process and synchronize item data in 1 World Sync database.

• Process sample orders accurately and in a timely manner using the company’s ERP/UPS systems.
• Coordinate with logistics and warehouse teams to ensure timely delivery of orders to customers.
• Resolve any issues related to orders and shipping.

• Assist in tracking sales activities and analyzing sales data.
• Ensure CRM data accuracy and completeness to support sales reporting and decision-making.

• Monitor on-site sample inventory levels and assist in coordinating inventory replenishment with the supply chain/customer service team(s).
• Generate inventory reports and assist in inventory audits as needed.

• Provide general administrative support to the sales team, including managing correspondence, organizing sales materials and sales samples.
• Assist in preparing and distributing sales contracts, agreements, and other documents.
• Process office supply requests.

• Maintain Niles Building maintenance files and schedules.
• Coordinate building maintenance projects with outside vendors.

• Ensure compliance with company policies, procedures, and regulatory requirements.
• Assist in maintaining sales documentation and records in accordance with internal guidelines and regulatory standards.

• Minimum of 5 years of experience in sales support or administrative role, preferably in the CPG industry.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
• Knowledge of Sage X3/SEI software a plus.
• Strong working knowledge of 1
  
  World Sync and data synchronization processes.
• Strong organizational skills with the ability to multitask and prioritize workload effectively.
• Excellent verbal and written communication skills.
• Detail-oriented with a high level of accuracy in data entry and record-keeping.
• Ability to work independently as well as part of a team in a deadline-driven environment.

• Normal office working conditions.
• Requires long periods of sitting and computer usage.
• Repetitive usage of keyboard and mouse.
• Occasional lifting of file boxes, typically up to 25 pounds.