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Real-Time Workforce Analyst: Optimize Schedules & Insights
Job in
Niles, Cook County, Illinois, 60714, USA
Listed on 2026-08-05
Listing for:
Doist
Full Time
position Listed on 2026-08-05
Job specializations:
-
Business
Business Analyst
Job Description & How to Apply Below
UNIFIN Inc. is seeking a Workforce Support Analyst to optimize staffing and scheduling in a dynamic contact center environment. You will monitor real-time metrics, generate performance reports, and collaborate with operations to ensure service levels and efficiency.
The role requires experience in Workforce Management, strong Excel skills, and the ability to analyze data to drive staffing decisions across multiple shifts.
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