Customer Service Representative

Berman Star Nissan – Customer Service Representative (Vehicle Exchange Program)

Berman Star Nissan is seeking a professional, positive, and friendly Customer Service Representative to join our team!

Location:

Star Nissan, Niles, IL

Schedule:

Monday-Saturday 8:00AM-5:00PM; (Sundays & one weekday off)

Pay: $20/hr + Bonuses! Remote:
No

• Educate customers on the benefits and options available through our Vehicle Exchange Program
• Deliver outstanding customer service with a friendly and professional demeanor
• Interact with both new and existing customers to present opportunities for upgrading their current vehicle through the Vehicle Exchange program
• Act as a liaison between customers and the service department while their vehicle is being serviced
• Utilize strong decision-making and active listening skills to understand and address customer needs effectively

• Professional, positive, and approachable attitude
• Strong communication and interpersonal skills
• Ability to make informed decisions and actively listen to customer concerns

• Valid driver's license with a clean driving record (minimum of 3 years)
• Prompt, courteous, and enthusiastic personality
• Strong follow‑up and multitasking abilities
• Strong computer skills

• Competitive PTO Policy
• Multiple low-cost medical insurance options plus FREE Tele Health
• Low-Cost Dental, Vision & Life Insurance Options
• Short Term & Long Term Disability
• Paid Training
• 401K
• Automotive Service & Sales Discounts
• Opportunities for Advancement!

All your information will be kept confidential according to EEO guidelines.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.