Customer Support & Escalations Specialist
Job in
Niles, Cook County, Illinois, 60714, USA
Listed on 2026-07-29
Listing for:
Doist
Full Time
position Listed on 2026-07-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
UNIFIN Inc, a BPO company with multiple operations, seeks a Customer Service Representative to handle inbound inquiries and resolve issues with world-class service. You will manage escalations, maintain queues, and act as the voice of the customer to improve processes.
Minimum 2 years in customer service is required, along with proficient MS Office skills and a commitment to on-site work at UNIFIN. A high school diploma is mandatory, with opportunities for growth within the team.
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